We are looking for reliable and enthusiastic customer service oriented people to work the front desk and monitor the fitness center a variety of hours Monday-Friday at a private corporate fitness club in Boston.

Job Duties:

Greet members with a smile and positive attitude

Efficiently check in and handle routine member service tasks using the club systems

Navigate basic questions about the fitness center

Provide a clean and organized front desk

Become proficient in the use of Datatrak and any other computer program required to meet the business needs of the customer

Provide high levels of customer service and attentiveness to member needs

Be responsive to member feedback and complaints and escalating issues to club management team as necessary

Skills, Experience & Education:

Team player who approaches challenges in a creative and positive manner

Excellent communicator- good listening and oral skills

Strong attention to detail. Ability to execute multiple tasks at once

Experience working with computer systems and navigating through work screens

Physical demands include ability to walk through all areas of clubs, climbing stairs (where applicable), standing behind the front desk, and bending and lifting (e.g., picking up towels, re-stacking of weights, moving of equipment as necessary).

AED/CPR Certification REQUIRED