SUMMARY

Performs highly specialized tasks relating to the processing and reporting of all daily international payments transactions and to provide telephone support for customers, service vendors and other internal departments. Researches and assists in responding to any problems that customers encounter with International Payments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process international wires, review and take appropriate action for any exceptions- Process foreign currency orders per Respondent's instructions- Process foreign currency shipments per Respondent's instructions - Process foreign collection items - Process foreign cash letters- Process foreign return items- Process foreign drafts per Respondent bank's orders- Monitor outgoing international wires for OFAC hits/suspects - Upload International Exchange Rates into NetLink and forward to appropriate areas- Provide support to business development efforts regarding international payment services- Perform research/investigations concerning wire compliance issues (non receipt, amendments, recalls, etc.) - Researches and assists in responding to any problems that customers encounter with International Payments- Process E-Deposits- Upload Posting files into NetLink and FIS Database

Additional duties may include:- Process Foreign wire Recon- Initiate wire to Western Union to fund FNBB account- Scan End of Day paperwork and forward to appropriate area

Performs other tasks as assigned or required to ensure efficient flow of work within the department; assist in other areas of the department on an as needed basis.

EDUCATION AND EXPERIENCE

High School DiplomaInternational payments experience a plusBank operations experience a plus

TECHNOLOGY/OFFICE EQUIPMENT SKILLS

Microsoft Word (basic)Microsoft Excel (basic)Microsoft Outlook (basic)Copy machine / fax machineImagingInternet