Job Description

POSITION SUMMARY

Operate a teller window to provide customers with various services such as treasurer's checks, receiving payments and deposits, and other banking transactions. Answers questions from customers regarding transactions on their accounts, types of accounts the bank offers, and the bank's policies and procedures regarding regulations. At all times look for opportunities to cross sell other bank products to customers, including referring customers to CSR's or Loan Officers as needed and when applicable.

REASONABLE ACCOMMODATIONS STATEMENT

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  

ESSENTIAL FUNCTIONS

·         Process transactions on Teller Suite including deposits, check cashing, loan payments, club payments, CD deposits, and safe deposit box payments.  Examine checks for endorsement and legality.  Verify identification and funds availability.

·         Maintain an extensive knowledge of Bank products and services and recommend appropriate products to customers.  Also use customer CIF profiles and materials provided to cross sell all applicable products and services and make referrals to new account and lending areas.  Participate in branch specific initiatives to promote bank growth, blitzes, mailings, etc.

·         Balance cash drawer daily.

·         Answer incoming phone calls – including interest rate inquiries, account features and benefits, and resolve problems with accounts.

·         Assist in daily ATM settlement with Manager and process deposits – log and process captured cards.

·         Sell treasurer’s checks and money orders and process applications and maintenance forms for Master Money Cards.

·         Open new night depository agreements for business customers and process deposits daily under dual control.

·         Complete CTRs as required, monitor and process cash items and order office supplies from designated departments.

·         Prepare, log, and scan teller work for electronic transmission to the proof department.

·         Assist customers with opening Christmas Club accounts, address changes, stop payment orders and closing accounts.

·         Resolve problems and discrepancies concerning customers’ accounts and/or other issues with their accounts.

SKILLS & ABILITIES

EDUCATION : High School Graduate or General Education Degree (GED)  

EXPERIENCE :  Six months to one year teller experience preferred but not required.  Previous cash handling experience required.  

Company Description

First Northern Bank & Trust will remain an independent, locally owned and operated, tried and true community Bank. Our mission is to profitably serve the financial needs of the people and businesses in each of the eleven communities for which our retail network extends. The Bank will operate as it always has, in a highly prudent and conservative manner that enhances and secures shareholder value with minimal risk, while at the same time promoting a culture intensely focused on the customer experience; and on the retention and addition of long-term relationships through each of its customer interactions, one transaction at a time. Our Vision Statement: The vision of the Bank is to become the premier provider of community Bank financial services in each of the markets we serve. We will distinguish ourselves from our competitors by maintaining and marketing those traits, which make us a safer and more secure Bank than any of our peers, both local and national. Specifically, our Bank is extremely well-capitalized, with strong liquidity, in excess of most competitors. Profitable, sustainable, and natural-internal growth will result from a Bank-wide collective effort intensely focused on the “customer experience.” Sound proactive planning, vigilance, and execution, coupled with the continued development and daily improvement of our line and staff, will be the means through which we meet and exceed our goals.