Crisis Counselor/Outreach Worker
Crisis Counselor/Outreach Worker Lightshare formerly known as First Step of Sarasota
This position is part of the FEMA grant to provide disaster recovery support resulting from Hurricane Ian, which is currently funded through 10/31/2023. At the end of the grant funding, the position will be concluded, and staff will be free to apply to other program openings within the agency.
Position Summary & Duties: Works with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling, public education, and referrals when needed. Is synonymous with term "outreach worker." Represents program in the community and networks with other agencies and partners to ensure needs of survivors are met. Provides presentations to community groups on disaster reactions, coping skills, stress management, and the CCP. The general schedule is Monday-Friday 8am-5pm with some weekends and overtime as needed.
Minimum Qualifications: Bachelor's degree preferred; trauma and crisis counseling experience required.
FIRST STEP COMPETENCIES:
Demonstrates Dependability:
Arrives to work on time according to FSOS policy
Uses leave time according to FSOS policy
Completes documentation/paperwork and projects within deadlines
Demonstrates Flexibility & Initiative:
Assumes additional responsibilities and a willingness to assist colleagues
Works different shifts when necessary
Recommends program changes and improvements
Demonstrates Teamwork:
Maintains an overall work attitude of cooperation and professionalism in all interactions with agency staff and community professionals
Attends and participates in required staff meetings and agency-wide committees
Receptive to direction and feedback from supervisor
Demonstrates Professionalism:
Conducts self in professional manner with colleagues, peers, and clients
Recognizes the rights of clients; and will protect client’s privacy at all times by following FSOS State, and Federal mandated privacy procedures and regulations
Adheres to FSOS Code of Ethics at all times
Complies with all agency policies and procedures, laws, and regulations under which First Step operates
First Step of Sarasota, Inc. (FSOS) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. We are dedicated to ensuring a safe and secure environment for our staff and clients. To assist in achieving that goal, we conduct background investigations for all prospective employees. FSOS also conducts pre-employment drug screening (to include medical marijuana) as a Drug Free Workplace pursuant to the Drug Free Workplace Program under Florida's Workers' Compensation Law.