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MH Account Rep

FirstBank

MH Account Rep

Knoxville, TN
Full Time
Paid
  • Responsibilities

    Job Description

    • Loan Servicing position to gain knowledge about aspects of the Manufactured Home Loan Industry:
      • Customer service
      • Review payment histories and account notes
      • Review accounts in collection status
      • Making/taking calls
      • Discussing alternatives with customers regarding their accounts
      • Learn about escrow and other loan aspects
    • Responsible for managing loan account base and keeping the delinquency rate at an acceptable percentage.

    BENEFITS

    • Full Time
    • Competitive pay based on experience
    • Medical/Dental/Vision
    • 401K
    • Vacation, sick time and paid holidays
    • Paid training
    • Paid parking
    • Downtown – close to Market Square
    • Great work environment
    • Possibility of moving up within the organization thru demonstration of team work & leadership skills, efforts & dedication, and personal company goal achievements.

    REQUIREMENTS

     

    • HS Diploma or GED
    • Some college preferred
    • Bilingual/ Spanish
    • Loan servicing/collections knowledge a plus
    • Manufactured housing knowledge a plus
    • Excellent communication skills – both oral and written
    • Experience with MS Excel, MS Word, JH Silverlake a plus