Loan Servicing position to gain knowledge about aspects of the Manufactured Home Loan Industry:
Customer service
Review payment histories and account notes
Review accounts in collection status
Making/taking calls
Discussing alternatives with customers regarding their accounts
Learn about escrow and other loan aspects
Responsible for managing loan account base and keeping the delinquency rate at an acceptable percentage.
BENEFITS
Full Time
Competitive pay based on experience
Medical/Dental/Vision
401K
Vacation, sick time and paid holidays
Paid training
Paid parking
Downtown – close to Market Square
Great work environment
Possibility of moving up within the organization thru demonstration of team work & leadership skills, efforts & dedication, and personal company goal achievements.
REQUIREMENTS
HS Diploma or GED
Some college preferred
Bilingual/ Spanish
Loan servicing/collections knowledge a plus
Manufactured housing knowledge a plus
Excellent communication skills – both oral and written
Experience with MS Excel, MS Word, JH Silverlake a plus