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Human Resources Business Partner

FirstService Residential

Human Resources Business Partner

Scottsdale, AZ
Full Time
Paid
  • Responsibilities

    Job Description

    SUMMARY

    The HR Generalist/Business Partner serves as a consultant to leadership on Human Resource related issues. Specifically, in the area of resolving associate relations issues, personnel administration, risk management, compliance, and performance management. This role is  also directly responsible for other areas in HR such as recruiting, training, payroll, and benefits. In working with a shared service model, the HR Generalist acts as a liaison in the areas of payroll and benefits.

     

    PERFORMANCE REQUIREMENTS AND RESPONSIBILITIES

    Oversees and ensures that Company employment, associate relations and policies, procedures and practices comply with the applicable provisions of federal and state laws and regulations including the analysis, maintenance and communication of records and files required by law or local governing bodies or agencies, etc.

    · Assists leadership in a rapidly changing business and market without slowing down business process

    · Provides HR guidance to supervisors when appropriate

    · Driving company values and culture

    · Communicates needs proactively throughout the organization.

    · Analyze trends and metrics in partnership with HR Department to develop solutions, programs and policies.

    · Manage and resolve associate relations issues. Conducts effective, thorough and objective investigations.

    · Formulates and recommends program goals and objectives in all areas of associate relations.

    · Maintain in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks and ensuring regulatory compliance.

    · Maintains working relationship with employment attorney to determine risk and liability on associate relations issues and ensure company and staff complies with labor laws and government relations.

    · Partners with Company's insurance carrier when demand letter or lawsuit is received to ensure carrier is notified early in the process.

    · Provides day-to-day performance management guidance to supervisors (coaching, counseling, career development, disciplinary actions).

    · Conducts investigations such as: complaints, working conditions, disciplinary actions, and associate and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for resolution to department leaders and individuals.

    · Oversees performance assessments and disciplinary action on all associates.

    · Recruiting and retention of a high performing culture including hourly workforce.

    · Tracks performance assessment scoring and connects and works collaboratively with any supervisor who has rated an associate below "meets expectations", "exceeds expectations", or high potential.

    · Works closely with management and associates to improve work relationships, build morale, increase productivity and retention. Recommends action regarding promoting, coaching, disciplining or terminating associates.

    · Represents Company for any unemployment claims.

    · Provides HR policy guidance and interpretation.

    · Identify training needs for business units and individual coaching needs.

    · Administers various HR plans and procedures for all company employees; assists in development and implementation of employee policies and procedures; maintains and recommends update of associate handbook and policies and procedures.

    · Cross trained in Recruiting, and is knowledgeable in payroll, benefits, and general HR responsibilities.

    · Works closely with Marketing/Sales in managing the integration of staff from takeover accounts, including coordinating the new hire process so that assimilation of the new staff is seamless, and when necessary handling job eliminations for takeover accounts.

    · Keeps current with labor laws that affect the company and associates.

    · Actively participates in leadership meetings related to HR.

    · Good understanding of OSHA and Safety. Able to understand and complete OSHA log.

    · Other duties as needed.

     

    QUALIFICATIONS To perform this job successfully, an individual must be able to perform each performance requirement satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    · Ability to work with minimal supervision.

    · Strong computer skills (Excel, Word, PowerPoint, Outlook, ADP)

    · Ability to work with and retain highly confidential information.

    · Must demonstrate organizational skills and ability to independently prioritize daily workload.

     

    EDUCATION AND/OR EXPERIENCE

    Bachelor's degree or equivalent knowledge/experience in Human Resources.

    Specialized training in preventative labor relations and Human Resources management is required.

    Generalist background with broad knowledge of labor, employment, wage and salary administration and well-developed administrative skills.

    Should possess a minimum of 3 -5 years of experience gained through increasingly responsible positions within the Human Resources field.

     

    REASONING ABILITY

    Strong problem solving skills.

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    PHR or SHRM preferred.

     

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    · Must be able to lift 50lbs.

    · Must be able to sit for extended periods of time.

    · Must be mobile enough to walk facilities, including up and down stairs and navigate uneven surfaces.

    · Must be mobile enough to move around during outside events and stand for long periods of time.

    · Must have finger dexterity for typing/using a keyboard.

    · Must be able to hear and communicate with staff.

    · Exemplary attendance required.