If you have experience as an operations manager or general manager in a service industry, we would love to talk to you about the exciting world of franchising!

If you are experienced in franchising and want to learn everything about the world of window cleaning and business to business cold call sales, we would like to talk to you!

We are the largest window cleaning company in the world for commercial and residential services. Currently, we are looking for a dynamic individual to fill the role of Franchise Support Specialist to oversee the performance and growth of our franchisees around the nation.

Our ideal candidates must have excellent skills in communication, organization, and leadership with a proven record of motivating a team. The goal for a Franchise Support Specialist is to support our business owners by providing brand awareness, continuous training of the system and supporting them to be as profitable as possible.

Primary Responsibilities, what you’ll do:

· Guide new franchise owners as they get started in their business and prepare to open their franchise.

· Support veteran franchise owners as they scale their business and manage operational issues, ensuring they have resources in place to improve operation and prepare for growth.

· Engage franchisee in weekly/monthly calls to discuss business and financial performance and provide ongoing operational support for all franchisees in assigned area of the country.

· Create and present small and large group educational sessions focusing on topics such as recruitment, sales, technology, business management, etc.

This successful candidate will have:

We are looking for a diligent, self-motivated, high energy, person with a willingness to embrace all aspects of the franchise system with the following qualifications:

Minimum of 5+ years related experience as a small business owner, a General Manager of a business in the service industry or operations and/or training in the window cleaning industry.

Franchising experience preferred but not required.

Possess the knowledge and ability to interpret financial P&L’s, cash flow projections and balance sheets in relation to company standards

Proficiency in Microsoft Office: Excel, Word and PowerPoint. Knowledge of the HubSpot a plus

Professionalism and Integrity

Coaching and Development

Excellent verbal and written communication skills

Sound decision making and critical thinking skills

Change Management

Ability to work independently and/or in a team environment.

Ability to adapt and thrive with change and complexity.

Ability to motivate others.

Excellent organizational and time management skills

50% travel is required.

Must have a valid driver license and clean MVR

Must live or be willing to relocate to St. Louis, MO

Benefits: Competitive Benefits Package Available

Health (covered 100% for our employees & 50% for their dependents),

Dental

Vision

Life

LTD

401K

Health Savings Account

Health Reimbursement Account

Paid Time Off

Paid Holidays

Fish Window Cleaning Services, Inc. is fully committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Thank you for your interest in Fish Window Cleaning ®. Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.