Job Description

FULL JOB DESCRIPTION

The Member Service Representative needs to be courteous, approachable and non-intimidating. He/ she should treat members as good friends or family members and always maintain a positive attitude.

• Handle all inquires and situations at the Member Service Desk
• Be sensitive to member needs and maintain a customer-friendly demeanor at all times.
• Sign up new Members, give Tours of facility
• Know all information pertaining to Fit One programs and events.
• Answer phones politely and efficiently.
• Work weekends as assigned.
• Manage money and complete daily edit at the end of each shift.
• Maintain a proper dress code at all times.
• Be punctual for all scheduled shifts and meetings.
• Maintain a neat and orderly work environment at all times.
• Maintain positive relations with other staff members.
• Respect and abide by Manager or Shift Leader direction/instruction.
• Ensure that supplies and schedules are available at all times.
• Be responsible for equipment cleanliness during your shift

REQUIREMENTS:

• Must have reading and math skills.
• Must possess computer skills, phone skills, sales, one on one and group interaction abilities, and accountability with money.
• Must be a team player and have some problem/ conflict solving ability.
• ABILITY TO WORK OTHER SHIFTS AS A “SUB” IS A BONUS

PHYSICAL REQUIREMENTS:

• Walking
• Sitting
• Climbing (stairs)
• Crouching
• Stooping
• Standing
• Kneeling

Job Type: Part-time

Pay: Starting at $12.00 per hour + Free Gym Membership

Schedule:

• Friday 12pm – 8:30pm
• Saturday 12pm – 5:30pm
• Additional days/evenings as needed

Work Location:

• Ooltewah, TN

• Open to applicants 18 years and older

• A job for which all ages, including older job seekers, are encouraged to apply

COVID-19 precautions

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place