We are a company that's looking to take Hospitality to the next level. Our top priority is our Member Experience and putting people first! Our District Managers are the tip of the spear and have oversight in all aspects of the Operations Department. They are the key link between the Regional Director of Operations and the General Managers. They oversee the clubs in their District by mentoring, coaching, and training the General Managers as well as building communication, accountability, and infrastructure to support all employees.
The scope of work for our District Managers encompasses top performance in Hospitality, Cleaning, Recruiting, Training, Leading, Scheduling, Maintenance/Repair, Inspections, Accountability, and passion for people and their well-being.
Primary Responsibilities (includes but not limited to):
Recruit, retain, and train productive General Managers
Build a pipeline of leadership
Lead, assist and perfect operational efficiencies across multiple locations
Manage/lead managers to acceptable professionalism and job performance during day-to-day operations
Maintain accountability with your General Managers within your district
Support General Managers with recruiting, training and the accountability of their club employees
Conduct monthly club evaluations and have them completed before the end of each month
Conduct Recruiting Workshops with assistance from the Director of Recruiting
Conduct Culture Trainings with assistance from the District Operations Training Manager
Requirements & Key Skills
High school diploma or GED
Prior customer service experience
Track record of success in prior jobs/tasks
1-3 years of leadership/management experience
Extraordinary people skills
Leadership, management, team-building skills
Goal setting, organizational, and accountability skills
Strong conflict resolution and problem-solving skills
Proactive, positive attitude
Pays attention to detail
Excellent recruiting skills
Development and training skills
Perks & Benefits
Fun work environment
Flexible Hours
Complimentary Membership
1 Complimentary Gym Membership for relative or friend
Working and engaging with amazing people
Quarterly Team Bonding Events with Managers and fellow District Leaders
Yearly Leadership Retreats
Paid Vacation
Paid Holidays
401K (eligible after 1 year of employment)
We are an Equal Opportunity Employer. A Background check is required for this position.