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Spa Manager

Fitness Formula Clubs (FFC)

Spa Manager

Chicago, IL
Part Time
Paid
  • Responsibilities

    Fitness Formula Clubs is hiring unique, talented and knowledgeable Massage Therapists who are interested in building and maintaining a steady clientele with our membership base. At FFC, you truly become part of a family that is here to care for and nurture relationships with other staff and club members. Establish creative treatment plans with your clients and walk with them as they pursue their personal wellness journey.

    Ideal candidates are honest, loyal, outgoing and comfortable educating others on the value and benefits of massage therapy. Come join us today -- your career awaits you!

    Essential Duties and Responsibilities:

    Providing a clean, safe and healthy environment for members, guests and co-workers.

    Helping to retain and attain new members and spa guests through club promotion and customer service excellence.

    Hiring massage therapists and spa receptionists.

    Training spa personnel in accordance with Fitness Formula policies.

    Building a steady client base, setting the example for other service providers on how to attain and retain clients.

    Mentoring spa therapists by providing ideas, and assisting with plans for building their clientele.

    Continuous interaction and troubleshooting with club members and guests.

    Maintaining a spa staff schedule that is based on business demand and appropriate ramp up to meet & exceed budgetary goals.

    Conducting employee performance evaluations and organize staff meetings.

    Accurate processing and completion of payroll for spa staff.

    Supervising, coaching, and developing spa staff.

    Ordering and maintaining inventory.

    Communicating operational challenges and/or facility issues with appropriate management staff.

    Handling of monies and register transactions for services and products.

    Promoting special services and/or products.

    Implementing marketing strategies.

    Meeting financial objectives through proper execution of marketing initiatives, promotions, workshops, seminars, retail sales, and by whatever other means necessary.

    Thorough knowledge of all spa services.

    Complete understanding of company initiatives and marketing promotions.

    Additional duties as assigned include but are not limited to: Completion of reports and goal setting

    Qualifications:

    Valid Illinois license in Massage Therapy REQUIRED

    Supervisory or management experience in a spa setting preferred

    Good organizational skills and follow through

    Flexible schedule

    Sales experience a plus

    Basic computer skills and aptitude for mastering the spa software

    High School diploma or college degree preferred

    At least one year of previous spa management experience strongly preferred

    Previous Spa experience

    Must be able to lift a minimum of 10 lbs with or without reasonable accommodations

    Benefit Highlights: full time

    Medical, Dental, Vision & Paid Time Off for Full Time employees

    Flat rate pay

    Company paid and discounted Continuing Education opportunities

    Monthly bonus opportunity

    Complimentary universal club membership

    Discounts on spa, fitness, and retail

    Referral bonus up to 8% of revenue of referred employee

    Employee Recognition program