The Front Desk Attendant is responsible for checking in and welcoming all members and guests into the pool.

Essential Duties and Responsibilities:

Provide a clean, safe, and healthy environment for members, guests, and co-workers.

Every staff member, regardless of position, has a primary and urgent responsibility to maintain/clean the pool/pool deck.

Check in members and guests to the pool

Answer incoming calls within three (3) rings and direct calls accordingly in professional manner and in accordance with FFC greeting script

Field all member questions, concerns and complaints

Perform opening and closing functions regarding the front desk

Take payment as needed and ensure cash drawer is balanced at the start and end of shift

Maintain an accurate cash drawer and balance cash register at the close of each shift

Attend all required department staff meetings

Provide a clean, safe and healthy environment for members, guests and co-workers

Qualifications:

Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)

Excellent interpersonal and communication skills

Energetic and enthusiastic personality

Passionate about the health and fitness industry

Ability to multi-task, demonstrate initiative and strong work ethic

Benefit Highlights:

Complimentary Club Membership

Discounts on spa, fitness, and retail