Benefits:

401(k)

Bonus based on performance

Company parties

Employee discounts

Home office stipend

Opportunity for advancement

Paid time off

Job description

Fitness Machine Technicians of the PNW is seeking a assistant parts manager that is self-motivated, responsible, hard-working, punctual, and organized. The candidate must have excellent communication skills, computer skills and a willingness to work directly with customers and technicians to deliver superior customer service.

Assistant Parts Manager with Fitness Machine Technicians is a mostly remote position, managing parts to repair all types of fitness machines. Training for this position will require 1 week on site with technicians as well as training in office/zoom training on software

Job Type: Part Time (20-30 hours a week)

Monthly technical allowance

RESPONSIBILITIES

•Manage and complete all parts ordering: accurately order parts based on initial estimates and reports; Communicate with parts vendors to order parts as needed; Partner with Repair technicians to ensure parts accuracy

• Communicate thoughtfully, clearly and professionally with customers on phone and email.

• Manage daily calls from technicians for any parts clarification needed.

• Demonstrate attention to detail and adhere to assigned performance protocols.

• Complete reports and paperwork as needed for daily job tasks and answer incoming calls as needed.

On occasion will need to assist a technician in the field.

REQUIREMENTS

· Mechanical and electrical knowledge and a general understand of fitness equipment

· A self-starter with highly developed problem-solving skills

· Ability to plan, organize, and manage a variety of tasks independently

· Strong computer skills and the ability to learn new software

·Access to consistent internet/wifi access and phone

· 2 professional and 1 personal, totalling 3 references

PREFERRED

· Experience repairing fitness equipment

· 1-2 years successful experience working remotely

·Minimum 1 year experience inventory and parts ordering experience