Benefits:
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Fitness Manager
Reports to: Club General Manager
Position Summary: The Fitness Manager is a hybrid leadership role combining oversight of both Personal Training and Group Fitness programming, while also playing a key role in the overall success of daily gym operations. This position leads by example to ensure that Crunch members receive world-class service, quality programming, and a safe, clean, and fun fitness environment. The Fitness Manager will develop a high-performing team of fitness professionals, contribute to operational efficiency, and drive both member engagement and retention.
Requirements:
4 year college degree preferred
2-4 years management experience preferred
Qualifications:
Valid CPR/AED Certification (Required)
Nationally Accredited Certification in Group Fitness and/or Personal Training (AFAA, ACE, NASM, or equivalent preferred)
Previous experience teaching or training clients at varying fitness levels
Strong leadership, organizational, and customer service skills
Ability to manage schedules, payroll, and performance metrics
Previous experience supporting or managing gym operations
Primary Responsibilities:
Leadership & Team Development
Recruit, onboard, and train group fitness instructors and personal trainers
Conduct performance reviews and provide coaching or corrective action as needed
Provide ongoing leadership and professional development opportunities
Ensure all fitness staff follow company standards for punctuality, uniform compliance, friendliness, and cleanliness
Foster collaboration between departments to ensure smooth daily operations
Group Fitness Program Management
Maintain and distribute accurate group fitness class schedules
Ensure classes are consistently covered and manage sub procedures
Track and report attendance weekly; manage performance metrics
Supervise club-level group fitness marketing materials (flyers, guest passes, etc.)
Implement new programming and promote attendance at special events
Coordinate all quarterly and holiday schedule updates with corporate and internal teams
Teach a minimum of two group fitness classes per week
Curate organic social media content that highlights the Group Fitness experience
Personal Training Management
Oversee and coach the sales process for CrunchOne Kickoff sessions
Support personal trainers in delivering consistent, high-quality service
Manage all phases of the client journey from onboarding to retention
Monitor team metrics for client acquisition and session utilization
Coach the team to meet and exceed revenue and retention goals
Gym Operations Support
Act as a liaison between the fitness department and front desk/operations team
Support the cleanliness, maintenance, and functionality of equipment and training spaces
Assist with supply ordering and inventory related to fitness programming
Participate in club walk-throughs to identify and address operational issues
Be available to step in as a floor leader when needed, helping with member concerns, staff direction, and safety oversight
Work collaboratively with the General Manager and other department leads to ensure smooth daily operations and peak member satisfaction
Schedule:
Full-time position (Minimum 40 hours/week) Suggested hours:
Monday–Thursday: 10am–8pm
Saturday: 9am–2pm Alternative shifts available with approval (e.g., 7am–5pm, 8am–6pm)
Culture & Brand Fit:
Crunch is a gym that fuses fitness with entertainment in an inclusive and high-energy environment. Whether your background is in dance, yoga, weightlifting, or even aerial performance—we’re looking for fitness leaders who love to work hard, have fun, and inspire others to do the same. As a Fitness Manager, you'll be a key player in building that atmosphere every day.