Benefits:

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Position Summary

We are seeking a Sales Associate to join the team at Club Pilates Orland Park or New Lenox! The Sales Associate is the first point of contact for members and prospective clients, responsible for delivering an exceptional in-studio experience while driving membership sales and supporting daily studio operations. This role blends sales, customer service, and administrative support in a fast-paced, wellness-focused environment.

Key Responsibilities Sales & Membership Growth

Conduct studio tours and present membership options to prospective clients

Build relationships and follow up with leads to convert into members

Meet and exceed individual and studio sales goals

Promote retail, events, and special offers

Client Experience

Greet members and guests with a warm, welcoming presence

Address client questions, concerns, and feedback professionally

Foster a positive, inclusive, and community-driven studio environment

Operations & Studio Support

Maintain cleanliness and organization of the studio, lobby, and equipment

Assist with opening and closing procedures

Support instructors and team members to ensure smooth class flow

Administrative Duties

Answer phones, emails, and text inquiries promptly

Process memberships, retail purchases, and transactions accurately

Keep client profiles and notes up to date in CRM systems

Qualifications

Previous sales or customer service experience (fitness or boutique retail preferred)

Strong communication and interpersonal skills

Comfortable with sales goals and performance metrics

Highly organized with attention to detail

Ability to multitask in a fast-paced environment

Passion for health, wellness, or Pilates is a plus

Compensation & Benefits

Flexible Scheduling, including mornings, evenings, weekends, and holidays as needed

Hourly base pay + commission/bonus opportunities

Complimentary or discounted Pilates classes

Retail discounts

Growth opportunities within a multi-studio organization