Fitness Sales Manager

Nelson Fitness 1440 Llc

Fitness Sales Manager

Nashville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    We have a fantastic opportunity for the fitness enthusiast wanting to start their career in the gym industry. We're offering a comprehensive benefits and compensation package for the right person!

    *Must be CPT certified with nationally accredited institution or hold a degree within the field. *Spanish speaking applicants strongly encouraged to apply!

    Your role will be to oversee and develop membership and personal training growth with facility tours, new member sign-ups, personal training consultations, client training and overseeing sales operations with the staff. You will use sales tools such as phone calls, texts, and in person engagement to drive interest from new and current guests and work as a trainer to fill availability gaps. You should provide an outstanding experience for guests, members, and clients not limited to great customer service and sales, effective exercise and nutritional guidance, and motivational coaching.

    You must be comfortable with sales, conducting phone calls and texts, and comfortable talking with prospects and guests.

    Responsibilities:

    Daily:

    Utilize CRM to conduct all necessary phone calls and texts to drive membership tour and assessment appointment shows

    Review the personal training calendar and manage scheduling

    Conduct assessments and train clients as needed

    Assist the front desk as necessary with their operational needs

    Conduct tours, book assessments and monitor and assist front desk with sales

    Communicate to the PT department on company objectives and operations

    Weekly:

    Assist in ensuring CRM is being utilized correctly with notes and assignments

    Track leads and consistently communicate with them

    Schedule appointments with front desk staff to focus on sales training

    Schedule appointments with PTs to focus on areas for improvement

    Reach out to PT clients for quality control and retention

    Report to leaders on results, present next week’s strategy, and receive objectives

    Assist marketing with content and social media management to drive new prospects

    General:

    Oversee PT communication delegating needs as necessary such as ensuring clients are being serviced with time off, refunds, complaints and ensure promotions are known across the team.

    Ensure PTs are following company policy and direct corrective actions with assistance from leadership

    Assist in recruiting and training processes for new personal trainers

    Collaborate with marketing to identify sales opportunities with promotions, in club events, social media or other avenues.

    Targets:

    New memberships leads are reached out to within 24 hrs

    100% of appointments are confirmed (membership & PT)

    50% show rate on PT appointments

    70% close rate on tours, 30% on personal training sales

    Benefits:

    Base Salary

    Monthly Commissions

    Health Insurance

    Free Gym Membership and 1 Free Guest Membership

    Paid Time Off

    Expected Schedule: Monday-Thursday 12pm-9pm, Friday 11am-3pm