This is an on-site, in-office position
**
**
About Us
Emergency Air Heating and Cooling delivers excellent air conditioning and heating repairs and upgrades throughout the greater Phoenix area. We take pride in providing our customers with world-class service. We are looking for energetic, social, charismatic, and motivated individuals who like talking to and helping people. Come be part of a fun and supportive team!
The Opportunity
Our Customer Service Representatives serve a critical function on our team – ensuring that our customers receive top-notch service. This role is responsible for answering incoming calls from customers, assessing their needs, and scheduling jobs for our customers. You will work over the phone and in our computer system to ensure that our customers receive the best service possible.
Our tight-knit team is more than just top-notch home services - at Emergency Air, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you!
Compensation & Benefits
Responsibilities
Preferred Qualifications
ServiceTitan experience
Previous call center, customer service, or dispatching experience
Outbound (but not cold calling) appointment setting or sales call experience
Requirements
Schedule : Monday - Friday: 10AM-7PM with Rotating Saturdays
Location : 4330 West Chandler Blvd, Chandler AZ 85226
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law."