Job Description

SUMMARY/OBJECTIVE

We are seeking an organized and dependable person to join our team as Receptionist. Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, creating FedEx shipping labels, requisition of supplies as well as additional clerical duties.

ESSENTIAL FUNCTIONS

• Assist guests and staff with basic office-oriented requests
• Keep front desk and reception area in a presentable state
• Submit comfort and janitorial requests to property management
• Issue bus passes upon request
• Retrieve and sort USPS letters and packages
• Create and generate shipping labels for outgoing packages
• Provide employee, loaner and vendor badges
• Receive and relay parking needs as necessary
• Route emails and voicemails to appropriate people and teams
• Perform other standard office tasks as needed
• Must be fully vaccinated and boosted against COVID

KNOWLEDGE AND SKILLS

1. Must have excellent internal and external customer service skills

2. Professional appearance and demeanor

3. Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent written and verbal communication skills

4. Computer and standard office equipment competency including Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar

5. Prior experience working as a receptionist in a corporate building or office setting

EDUCATION AND WORK EXPERIENCE

1. High School Diploma or GED preferred

2. One year office/front desk experience

3. Customer Service Experience

4. Prior experience with FedEx/UPS a major plus

WORK ENVIRONMENT

1. Fast paced office environment

2. High sense of urgency

3. Occasionally exposed to dust, odors, oil, fumes and noise

4. The noise level in the work environment is usually moderate

5. Exposed to a combination of normal office type environments

6. Exposed to highly confidential information

7. Must be fully vaccinated and boosted against COVID

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and occasional lifting of a minimum of 40 lbs. of office and facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Under The Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WORK AUTHORIZATION/SECURITY CLEARANCE

Authorized to work in the U.S. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Company Description

Flagship was founded in 1988 as a one-person startup dedicated to delivering first class commercial janitorial services in the Silicon Valley. Today, we are an industry leader and offer a broad array of facility maintenance and management services to a wide variety of industries including major universities, leading high-technology and bio-pharma firms, government and defense contractors, municipal facilities, and some of the biggest airports in the country. Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.