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Business Analyst

Flamingo AI

Business Analyst

Hartford, CT
Full Time
Paid
  • Responsibilities

    FLAMINGOAI BUSINESS ANALYST

    Hartford,  US 

    WHAT YOUR NEW ROLE IS ABOUT......

    The Technical Business Analyst, (BA) will be responsible for owning the overall design of assigned technical projects (custom or product strategy) as well as recommending best practices for solutions based on client business needs. This role requires strategic design and mapping of business requirements and solutions to system/technical requirements.

    The role will also entail pre-sales engagement, articulating possible solutions applicable to our suite of products, and

    writing  technical specifications (for custom development, system integration, etc.) based on interactions directly with the customer, sales engineers and the technology teams.

    A LITTLE ABOUT  FLAMINGOAI

    Flamingo AI (ASX: FGO) is an Australian listed company based in Sydney Australia, New York & Hartford United States. In the Machine Learning sector, Flamingo AI is a SaaS company, providing unique machine learning based Cognitive Virtual Assistants, ROSIE, MAGGIE & RILEY, that large Financial Services companies deploy to improve online sales conversion rates and improve customer service efficiency. Flamingo AI also provides LIBBY (short for self-organizing library) a platform that analyses large volumes of unstructured and conversational based text, as well as the 'Brain', the machine learning engine that other tech companies can use to power their customer interactions. Flamingo is one of IT Analyst Gartner's ‘Cool Vendors' and clients include large financial services firms.

    WHAT IS SO IMPORTANT FOR US IN THIS ROLE......

    YOUR KEY FOCUS AREAS & RESPONSIBILITIES

    1.STRATEGIC PLANNING   

    • Identify potential client needs and requirements and articulate possible solutions from our suite of products
    • Strategic design and mapping of business requirements and solutions to system/technical requirements
    • Proactively identify competitors and show model comparisons against our product suite
    1. BUSINESS MODEL ANALYSIS
    • Define customer policies, data sets, and market approaches that can be affiliated/implemented into our suite of products
    • Develop detailed/logical Data Models, use case scenarios, & functional designs
    • Analyses/Identifies areas of risk and develops plans to mitigate
    • Prepare Data Profiling report highlighting the source data issues and anomalies that need remediation
    1. SYSTEMS ANALYSIS
    • Interpretation of business rules and requirements for technical systems
    • Analyse  migration and cleansing functional requirements with Client's
    • With the Technology team, develop & review the System;  Integration testing plans and test scripts for migration and cleansing
    1. PROCESS DESIGN & IMPLEMENTATION
    • Develop detailed process maps and sequence diagrams
    • Define the process for each implementation, resources required for implementation and timelines
    • Oversee, and has accountability for the successful completion of all aspects of assigned implementations
    • Support the development of training material, participates in the implementation, and provides post-implementation support
    • Provide inputs and help to resolve technical defects during System Test, SIT and UAT

    FOR YOU TO SNARE THIS ROLE YOU WILL HAVE.....

    • Batchelor or Tertiary degree in software development, computer engineering, project management or related field
    • Demonstrates the ability to effectively prepare and maintain the following documents / tools:
      •  Business Process Maps
      •  Process Flow Analysis
      • Product Architecture and Design Best Practices

     

    Experience working with Developers

    Possess excellent oral and written communication skills, comfortable with presenting to senior executives, & facilitating meetings

    Able to work independently

    Willingness to travel nationally and internationally ( as required)

    Able to discuss the benefits of a Software as a Service Model

    Basic knowledge of implementation and configuration of enterprise systems

    Ability to learn quickly and think creatively

    Team player with strong interpersonal skills and ability to take a leadership role when necessary

    Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies

    High level proficiency in Excel