CUSTOMER SERVICE REPRESENTATIVE 

We are looking for someone who is personable, punctual, reliable and a great communicator to join our customer service team as a customer service representative. With paid training, great compensation and a friendly welcoming work environment it's a great time to get in touch for more information and join the team.

JOB DESCRIPTION

As a Customer Service Representative, you will join our team to monitor, analyze and implement creative ways to help our clients grow their brands. This includes, brainstorming event ideas, displays and flex office communication across the team. You will be:

• Genuinely excited to help customers
• Empathetic
• Patient  
• Passionate and 
• A Great communicator

You will work directly with our customers at customized events throughout the region to achieve customer satisfaction and ensure company goals and targets are met. Your main duties will include but are not limited to:

• Providing product/services information

• Answering questions

• Resolving customer queries

• Go the extra mile to generate sales leads

• Point of sales transactions

• Identify and assess customers' needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Meet personal/customer service team sales targets 

• Keep records of customer interactions, process customer accounts and file documents

ESSENTIAL REQUIREMENTS

• Candidates must be able to reliably commute to our office in Santa Ana CA 92703.
• Candidates must have permission to work in the USA. We are not currently providing sponsorship.

Note ~ We are looking to fill our vacancy within the next 2 - 4 weeks and are therefore not able to accept international applications at this time. 

 To get your career back on track all you have to do is CLICK APPLY 

Following the receipt of your application, you will receive an email to inform you of the next steps and any decisions made on your application. Please ensure that you include an up to date email address and contact number so that we are able to contact you.