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Patient Care Specialist

FlexPlus Physical Therapy

Patient Care Specialist

Natick, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Health insurance

    Paid time off

    FlexPlus Physical Therapy is looking forsomeone who takes pride in their work and wants to have fun while doing it.

    FlexPlus has been providing the highest quality of care to the communities of MetroWest for seventeen years, and when you come here, you're family. The front desk associate is the face and voice of our business, so we need someone who loves interacting with people and whose attention to detail is unrivaled.

    In this job, you will greet about 40 patients a day. You must be the type of person who knows their name when they walk in the door and remember details about them. Again, when a patient comes through our doors, they're family! We see patients from one month old to over 100 years old, and for most diagnoses: orthopedics, vestibular, sports, neurological, pelvic health.

    Job Responsibilities:

    Answering phones

    Greeting patients

    Managing the schedule for 3-4 therapists (including scheduling, cancelling, rescheduling, and balancing workload)

    Collecting copayments/deductible payments/fees

    Verifying insurances

    Creating and managing patient charts

    Requesting referrals/authorizations

    Up-servicing patients by being knowledgeable of our additional services and products

    Filing/scanning

    Assist therapists/clinic staff as needed.

    Other general office administration and marketing tasks as assigned

    Qualifications:

    Superb interpersonal skills

    Unrivaled attention to detail

    Incredible multitasking skills

    High-level logic skills

    Computer knowledge

    Minimum 1 year experience in a medical office setting scheduling, verifying health insurances and requesting authorizations

    High school diploma, college degree preferred

    Benefits:

    PTO

    Paid holidays

    No cost long term and short term disability insurance, life insurance

    Subsidized health and dental insurance

    Discounted vision insurance

    401K with matching

    Full time at 30-32 hours per week, Monday through Friday. No weekends or holidays.