Position

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Center Standards Assistant

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Reports To

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Center Standards Officer

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Department

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Center Standards

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FLSA STATUS

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Non-Exempt - Full Time

Primary Position Objectives

Provides support to the Center Standards Officer. Responsible for management of Center’s Behavior Management System providing training to staff and students in the system and for meeting with Student Government to assess need for changes in the system.

Brief Description of Duties

• Assists in Career Development System of new students to explain the disciplinary system and penalties that may be incurred.
• Provides assistance and discusses infractions of Center rules and regulations with individual students based on Incident Reports from Residential Advisors, Instructors and other staff.
• Assists in distributing weekly restriction list to appropriate Center personnel.
• Assists in maintenance of records of all activities relating to Center discipline.
• Informs students of appropriate appointments to appear before the Disciplinary Council or Center Standards Officer.
• Assists in maintaining each student’s disciplinary record.
• Informs students of required disciplinary hearings and the appropriate procedures for disciplinary decisions.
• Assists in maintaining and submitting weekly activity report, percentage of class attendance, number of infractions reports, dorm incidents, dorm cleanliness, etc.
• Assists in ensuring that students moving to another phase of program meet disciplinary guidelines.
• Assists in establishing and maintaining a liaison with juvenile and law enforcement agencies in relation to their influence on the student population.
• Assists Center Standards Officer in all aspects.
• Acts as Center Standards Officer upon absence of said officer.
• Works towards meeting performance standard goals.
• Follows CDSS plan and Code of Conduct system daily.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by Serrato Corporation’s core values and operating principles.
• Models, mentors, monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Participation in PRH mandated staff training is mandatory. Failure to participate may result in disciplinary actions up to and including termination.
• Performs other duties as assigned.

Key Competencies

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Performance Standards/Results

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Effective

Communication

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• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others.

Organization of Work

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• Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving.
• Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seek ways to improve employment service provided via development of professional skills and personal growth.

Professionalism

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• Demonstrates professional interpersonal skills when interacting with others. Abides by Serrato Corporation’s Healthy Workplace Environment policy.
• Acts as team player and builds professional relationships with coworkers to achieve goals.

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Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• High level of organization and communication skills.
• Ability to work in fast paced deadline-oriented situation

Experience

One to two years’ experience in Juvenile Justice, secretarial, or related experience. One-year experience with youth or young adults.

Education

Associate’s degree in human services, criminal justice, or related field.

Certificates, Licenses, Registrations

Valid State Driver’s License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands and fingers to handle or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Benefits Offered

• Paid Short Term / Long Term Disability and basic life insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401K & 401K Matching
• Tuition Reimbursement
• Employee Assistance Counseling Service Program

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer.
• Serrato Corporation conducts background checks and drug screens.