Job Details & Perks:
Assist in development, management & delivery of local marketing tactics.
Promptly and properly schedule all leads to appointments for sales team.
Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
Strong communication skills, particularly over the phone.
Organized, detail oriented, and able to multi-task.
Salary Range: $15 - 18/hr depending on experience
Key Responsibilities:
Marketing & Customer Relations
Follow up on open proposals as needed.
Support and participate in home shows.
Support local marketing efforts as needed.
Keep show room and office organized and presentable.
Resolve customer conflicts.
Financials
Accurately update QuickBooks daily.
Complete job costing reports within 24 hours of completing an installation.
Track, prepare and manage timely payment of business related expenses.
Production
Order all product needed for jobs accurately and follow up on delivery.
Schedule the job to meet the schedule of customer and installers.
Communicate with installers and customer on start dates and times.
Update the customer with ongoing details of installation and job progress.
Discuss and obtain written permission for any changes in contracted work.
Confirm scope of work and compensation with installers prior to start of job.
Update Salesforce daily with status of job and upcoming schedule.
Continuous Improvement
Attend weekly meeting with Franchise Owner at scheduled time.
Submit GS&R Prep form weekly via email.
Work weekly and monthly to meet goals.
Be available to attend training seminars at owner’s discretion.
Make decisions and act in accordance with Floor Coverings Internationals core values and mission.
Qualifications:
Experienced in bookkeeping using QuickBooks is a plus.
Able to work independently without supervision.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.