Floor Coverings International is the #1 mobile flooring company in North America. With over 150 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 350,000+ customers have given us an average 4.7 star rating.

An Office Manager with Floor Coverings International Newport Beach is key to the growth and expansion of the local franchise. A successful Office Manager will follow up with leads, schedule appointments and project installations, and assist with marketing efforts.

Job Details & Perks:

Paid training provided

Part-time

Key Responsibilities:

Marketing & Customer Relations

Promptly and properly schedule all leads to appointments for sales team.

Follow up on open proposals as needed.

Support and participate in home shows as needed.

Support local marketing efforts.

Keep show room and office organized and presentable.

Assist in development, management & delivery of local marketing tactics.

Production

Meet with sales staff weekly to discuss recent sales and review customer expectations.

Schedule jobs.

Communicate with installers and customer on start dates and times.

Update the customer with ongoing details of installation and job progress.

Discuss and obtain written permission for any changes in contracted work.

Confirm scope of work and compensation with installers prior to start of job.

Continuous Improvement

Attend weekly meeting with Franchise Owner at scheduled time.

Work weekly and monthly to meet goals.

Make decisions and act in accordance with Floor Coverings Internationals core values and mission.

Qualifications:

Strong communication skills, particularly over the phone.

Organized, detail oriented, and able to multi-task.

Experienced in marketing and networking.

Able to work independently without supervision.

<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate. </em></p>