Job Description

PURPOSE

The Receptionist role serves as the first point-of-contact for the entire Floor & Decor organization. This position is responsible for providing general office support with a variety of clerical duties and related tasks, greeting visitors, answering and routing incoming calls to appropriate personnel, mail distribution, ordering office supplies and managing the front reception area.

MAJOR RESPONSIBILITIES

• Answer, screen and direct incoming phone calls while providing basic information when needed such as company address, directions, company website and other related information
• Greet and check in all visitors in a professional and friendly manner
• Maintain security by following procedures and controlling access by ensuring all visitors are signed in, issued visitor badges and are signed out
• Interact in a positive manner with all associates, customers and the general public
• Responsible for keeping the reception area and any public areas in neat and orderly condition
• Manage conference rooms and assist with scheduling
• Provide assistance with conference room preparation and setup (e.g., ordering catering, confirm adequate seating, configuring tables/chairs, etc.)
• Receive, sort and forward incoming daily mail 
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, DHL, etc.)
• Assist in the ordering, receiving, stocking and distribution of office supplies
• Coordinate with vendors and services they provide
• Perform other related clerical duties as required or deemed necessary

MINIMUM ELIGIBILITY REQUIREMENTS

• High School diploma or GED (Associate’s degree preferred)
• Courteous and professional telephone etiquette
• Excellent communication skills (verbal and written)
• Possess a professional and neat appearance
• Strong interpersonal skills with the ability to interact effectively at all levels and across diverse cultures
• Ability to multi-task, prioritize, track projects and follow through on assigned tasks
• Knowledge of MS Office Suite (Word, Excel, Outlook and PowerPoint)
• Must be able to adapt to changes, work quickly and accurately with minimal supervision in a fast-paced environment
• Must be self-motivated, possess a positive attitude and demonstrate initiative

Working Conditions (travel, hours, environment)

• Limited travel by car may be required
• The noise level in the work environment is typically quiet

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

NOTE:  All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities.  Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included.   However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.

BENEFITS & REWARDS:

• Bonus opportunities at every level

• Career advancement opportunities

• Relocation opportunities across the country

• 401k with discretionary company match

• Employee Stock Purchase Plan

• Referral Bonus Program

• Corporate Discount Programs

• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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Equal Employment Opportunity: Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants.  F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.