Job Description

• PURPOSE: Floor and Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. QUALITIES WE LOOK FOR:

  • Friendly and enthusiastic
  • Entrepreneur and hard-working
  • Honest and accountable
  • Excellent communication and listening skills

  ESSENTIAL JOB FUNCTIONS:

  • Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
  • Provide above and beyond customer service and exceed customer expectations when assisting customers.
  • Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
  • Work in cooperation with management and team members to achieve sales goals.
  • Process customers at checkout using point of sale (POS) system.
  • Process customer refunds and exchanges according to established guidelines.
  • Follow established cash, check and credit card acceptance procedures.
  • Create price tags and merchandise signs. Stock, tag and display merchandise.
  • Act and work in a manner consistent with the company’s core values.
  • Demonstrate and understand compliance of the company’s safety processes.
  • Answer telephone according to the company guidelines.
  • Be available to assist in other areas of the store as needed.
  • Work in a fast pace environment with accuracy.

  MINIMUM ELIGIBILITY REQUIREMENTS:

  • Must be 18 years or older.
  • Knowledge of basic math skills.
  • Customer service experience.
  • Ability to handle multiple tasks and work well under pressure.
  • Some positions may require completion of forklift certifications through FandD.
  • Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

  WORKING CONDITIONS (TRAVEL AND ENVIRONMENT) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor and Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor and Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

• Additional Job Description

  Additional Job Description

  WHAT YOU’LL DO

  Do enjoy helping customers find what they need to complete a project? If so, we would love to have you on our Floor & Decor team! As a Retail Sales Associate at Floor & Decor, your love for the product and great service will help create an unparalleled shopping experience for our customers.

   

  You will be responsible for greeting our customers, helping them find merchandise on our sales floor, and helping them get the necessary items to complete their project. You will play a large part in helping our customers complete a project that will last a lifetime.

   

  Floor and Decor offers competitive pay, benefits, and flexible scheduling including nights, weekends, and holidays.

   

  DUTIES AND RESPONSIBILITIES:

  • Acknowledge and greet customers with a positive attitude
  • Answer customer questions
  • Keep your work area clean and safe
  • Help customers find the products they are looking for
  • Be available to assist in other areas of the store as needed

Company Description

JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored.