Position Overview: We are currently seeking a Project Coordinator to add to our team.

The Project Coordinator's responsibility will be to coordinate new order installs, back-office support, and client account management. We are looking for someone who is energetic, enthusiastic, and outgoing. They must be willing to take direction as well as be able to work independently, as assigned tasks will vary.

Job Description

· Schedule installations and confirm appointments with customers daily.

· Monitor and track installations and service calls.

· Solve customer problems and issues.

· Communicate and guide installers in the field to ensure a quality project.

· Manage large amounts of incoming calls.

· Identify and assess customers’ needs to achieve satisfaction.

· Ensuring that clients’ needs are met as the project evolves

· Customer orientation and ability to adapt/respond to different types of characters.

· Ability to multi-task, prioritize, and manage time effectively

· Strong sense of urgency in regards to Customer Service

· Must have excellent communication skills, both written and verbal.

· Computer Literate (Outlook, Excel, Word, etc.)

· Good organizational skills