Floor Manager - Gamble Home Furnishings

GH Brands

Floor Manager - Gamble Home Furnishings

Jonesboro, AR
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Health insurance

    Training & development

    Job Summary

    The Assistant Store Manager (Floor Manager) is a sales-first leader responsible for driving performance, developing people, and ensuring execution of GH Brands’ selling process and customer experience standards. This role leads from the front by actively engaging with customers and sales associates in real time, coaching and training on the floor, and holding the team accountable to results. The Assistant Manager helps oversee daily store operations, merchandising standards, and team performance while maintaining a high-energy, results-driven environment focused on maximizing sales, gross margin, and customer satisfaction.

    Key Responsibilities & Duties

    Sales Leadership & Floor Execution

    Lead from the front as an active presence on the sales floor (P2i – Position to Impact)

    Jump into live sales situations to model and reinforce proper selling behaviors

    Coach and train sales associates in real time and through structured development

    Ensure consistent execution of all selling disciplines and customer experience standards

    Monitor store performance, KPIs, and daily sales activity to drive results

    Direct customers to the right salespeople to maximize outcomes

    Team Development & Accountability

    Train, coach, and develop new and existing employees

    Hold team members accountable to process, performance, and expectations

    Address and correct poor performance with urgency and consistency

    Lead by example through modeling expected behaviors and standards

    Conduct ongoing coaching, scrimmaging, and performance conversations

    Customer Experience

    Ensure every customer receives a high-quality, engaging shopping experience

    Enforce proper communication, expectation-setting, and follow-through with customers

    Step in to resolve customer issues and ensure satisfaction

    Maintain a “customer-first” culture with urgency and engagement

    Store Operations

    Support daily opening and closing procedures, including cash handling and deposits

    Ensure accuracy of sales tickets, financing paperwork, and reporting

    Maintain operational standards across paperwork, inventory, and processes

    Execute store procedures, policies, and company expectations consistently

    Merchandising & Store Standards

    Maintain showroom standards including cleanliness, organization, and visual presentation

    Ensure proper tagging, signage, and promotional execution

    Monitor and maintain inventory integrity and floor readiness

    Identify and correct issues related to displays, damages, or presentation

    Leadership Expectations

    Create a high-energy, performance-driven culture built on accountability and engagement

    Demonstrate urgency, professionalism, and a “do it right, right now” mindset

    Communicate clearly and consistently with team members and leadership

    Take ownership of team results and overall store performance

    Build trust, develop people, and drive a “win-win-win” environment

    This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.