Flooring Admin & Scheduler

Van's Home Center

Flooring Admin & Scheduler

Auburn, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    About Van’s Home Center

    Van’s Home Center is a trusted, family-owned retailer serving Indiana communities with furniture, appliances, mattresses, and flooring for over 52 years. We work closely with homeowners, builders, and installers to deliver high-quality products and exceptional service. Our flooring department plays a key role in that mission, and we are looking to add a detail-oriented professional to support our growing installation and service operations.

    Position Overview

    The Flooring Admin / Scheduler is a critical support role within Van’s flooring operations. This position helps manage flooring installation projects from order review through scheduling, installation, and post-install service. The ideal candidate is highly organized, customer-focused, responsive, and comfortable coordinating between clients, installers, builders, and manufacturers to ensure a smooth experience from start to finish.

    Key Responsibilities

    Assist in managing new flooring installation projects from order review through completion

    Review flooring orders for accuracy, completeness, and readiness for release

    Create purchase orders and release them to Van’s procurement team

    Schedule flooring installations and coordinate timelines with installers, clients, and builders

    Serve as a primary point of contact for installers, clients, and builder partners

    Act as the primary point of contact for all flooring warranty and service issues

    Work directly with clients and flooring manufacturers

    Coordinate service visits and warranty repairs

    Follow through to ensure issues are resolved quickly and professionally

    Render basic flooring and shower layouts (training provided; prior experience a plus)

    Track project details and proactively follow up to ensure deadlines and service commitments are met

    Communicate clearly and professionally to resolve scheduling, installation, or warranty-related issues

    Maintain accurate records and documentation throughout the project lifecycle

    Required Skills & Qualifications

    Highly detail-oriented with strong follow-up and organizational skills

    Customer service–driven with a client-first mindset

    Strong written and verbal communication skills

    Proven problem-solving ability and comfort handling service-related issues

    Comfortable working on a computer and able to learn new software quickly

    Highly responsive and able to manage multiple priorities in a fast-paced environment

    Team-oriented and able to work closely with installers, builders, and internal teams

    Preferred Qualifications

    Prior experience in the flooring industry strongly preferred

    Experience scheduling installations or coordinating trade services

    Familiarity with SketchUp or similar drawing/rendering software is a plus

    Why Join Van’s?

    Join a stable, family-owned company with deep roots in the community

    Work in a collaborative, service-driven environment

    Opportunity to grow skills in operations, scheduling, and project coordination

    Competitive pay and benefits based on experience

    If you take pride in organization, follow-through, and delivering great service, we’d love to hear from you. Apply today to join the Van’s Home Center team.

    This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.