Flooring Installation Manager

MKG INTERIORS INC

Flooring Installation Manager

Bellefontaine, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    Job Operations

    Monitor quality standards with regular inspections of installations

    Ability to take care of small punch items and repairs as they arise

    Work closely with project team to drive awareness of problems and correct them early in the installation process

    Communicates corrective actions needed with installers to project management

    Documents visits by submitting daily punch reports to project management

    Receives and confirms jobsite deliveries as needed; followed up by routine inventory reports

    Oversee the daily operations of the warehouse, including inventory management, receiving, storage, and dispatch of materials.

    Implement efficient warehouse processes and ensure the timely and accurate delivery of materials to installation sites.

    Maintain an organized, safe, and clean warehouse environment.

    Safety

    Ensure all installation and warehouse activities comply with local, state, and federal safety regulations and company policies.

    Conduct regular safety training sessions and enforce safety protocols on all job sites and in the warehouse.

    Investigate and report any accidents or incidents, implementing corrective actions as necessary.

    Communication

    Responsible to enhance productivity of department through effective written and verbal communication

    All correspondence must be in a professional manner

    Able to provide corrective feedback

    Customer Service

    Continuously improve customer satisfaction.

    Follow up all complaints within 48-hour time period with the customer

    Sales

    Must be focused on customer retention at all times

    Demonstrates a thorough understanding of product information and instills confidence with clients

    People

    Actively recruits installers for all flooring aspects including but not limited to carpet, laminate, luxury vinyl plank and tile, sheet vinyl, hardwood installations as opportunities present themselves.

    WORK REQUIREMENTS:

    Scheduling:

    Employee will work Monday through Friday; however, employee will be included on the Saturday rotation as needed.

    Experience Level:

    7-10 years flooring experience preferred

    Installation experience preferred

    Ability to manage multiple crews at once

    Physical:

    Ability to work on multiple tasks

    Pleasant and clearly understandable phone voice

    Ability to lift and carry 40+ lbs.

    Loading and unloading materials and equipment by hand

    Ability to operate forklift and other equipment relating to flooring installations

    Must be able to move about to visit customers routinely

    Ability to drive in vehicle for long periods of time and make numerous stops

    Ability to work indoors and outside in varying temperatures

    Technical:

    Microsoft Office

    Microsoft Excel

    IPAD proficient

    Measure Square

    Flooring Software

    Blueprints

    Forklift