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Salesforce Administrator

Florida Law Advisers

Salesforce Administrator

Remote,
Full Time
Paid
  • Responsibilities

    As our Salesforce Administrator, you will play a crucial role in managing and enhancing our Salesforce CRM system. Your initial focus will be on updating our existing reports to include 2024 data, ensuring our team has access to the latest insights. Additionally, you'll be tasked with developing a conflict check system to prevent duplicate communications with leads, particularly avoiding multiple contacts with individuals from the same household. Responsibilities: • Data Management and Reporting: Update and maintain Salesforce reports to reflect 2024 data, ensuring accuracy and relevance. • System Customization: Implement a conflict check mechanism within Salesforce to identify and mitigate duplicate lead engagement, ensuring our communications are targeted and effective. • User Support and Training: Provide ongoing support to Salesforce users in the company, addressing any issues and training staff on new features or updates. • Process Improvement: Continually assess and improve Salesforce processes and workflows to increase efficiency and effectiveness of the sales team. • Collaboration: Work closely with the sales and marketing teams to understand their needs and tailor Salesforce functionalities accordingly. Qualifications: • Proven experience as a Salesforce Administrator, with a strong understanding of Salesforce best practices and functionality. • Salesforce Administrator certification preferred. • Experience with report generation and data analysis within Salesforce. • Ability to implement custom solutions within Salesforce, including but not limited to workflow rules, validation rules, and custom fields. • Excellent problem-solving skills and attention to detail. • Strong communication and training skills, able to support a diverse team of Salesforce users. Compensation: $6 - $14 hourly

    • Data Management and Reporting: Update and maintain Salesforce reports to reflect 2024 data, ensuring accuracy and relevance. • System Customization: Implement a conflict check mechanism within Salesforce to identify and mitigate duplicate lead engagement, ensuring our communications are targeted and effective. • User Support and Training: Provide ongoing support to Salesforce users in the company, addressing any issues and training staff on new features or updates. • Process Improvement: Continually assess and improve Salesforce processes and workflows to increase efficiency and effectiveness of the sales team. • Collaboration: Work closely with the sales and marketing teams to understand their needs and tailor Salesforce functionalities accordingly.