Face to Face Customer Service Representative
Benefits:
Bonus based on performance
Opportunity for advancement
Training & development
Are you a friendly and solution-oriented individual? Do you possess excellent communication skills and a genuine passion for helping others? Look no further! Our company is currently hiring Entry-Level Customer Service Representatives to join our dynamic team!
Responsibilities: Engage with customers face to face to provide exceptional assistance and address inquiries or concerns. ๐ Maintain accurate customer records and update information in our database. ๐ฏ Understand customer needs and provide appropriate solutions, ensuring a positive customer experience. โ๏ธ Collaborate with other team members to resolve complex issues or escalate them to the appropriate department. ๐ Stay up-to-date with product knowledge and company policies to offer accurate information to customers.
Requirements: ๐ฌ Excellent verbal and written communication skills. ๐ค Strong interpersonal skills with the ability to empathize and build rapport with customers. ๐ก Problem-solving mindset and ability to think quickly on your feet. ๐ Proficiency in computer systems and the ability to learn new software quickly. โฐ Flexibility to work in a shift-based schedule, including evenings, weekends, and holidays.
Perks and Benefits: ๐ข Welcoming and inclusive work environment that values teamwork and growth. ๐ Comprehensive training program to equip you with the necessary skills and knowledge. ๐ผ Opportunities for career advancement and professional development. ๐ฐPerformance-based incentives. ๐ Work-life balance with flexible scheduling options.
Join our team and embark on a rewarding career in customer service! Apply now by submitting your resume and a brief cover letter highlighting your interest in the position and your relevant skills. We can't wait to meet you and welcome you to our customer-focused team. This is NOT a remote position