POSITION DESCRIPTION

The Dive Operations Manager is responsible for planning and executing PNW diving projects in a safe and efficient manner, overseeing PNW dive personnel, preparing bids and RFPs, and for building and maintaining successful client relationships.   

Position Essential Job Functions

• Plan, schedule and manage all diving projects within the PNW area of the PNW region

• Provide logistics and dispatch of diving personnel and dive gear as needed for projects

• Execute projects in a manner that satisfies client needs and legal requirements, including but not limited to ADCI regulations, IMCA provisions and state and federal laws pertaining to commercial diving

• Coordinate dive equipment including associated maintenance and certification with the Equipment & Facilities Coordinator and Asset Manager

• Ensure timely and accurate submission of Dailies, Diaries, Dive logs, reports and video files from field crew

• Coordinate with Dive Operations Managers in other regions as needed for personnel needs

• Coordinate with Service Line VP’s for personnel as needed for various projects

• Provide quarterly reporting to the PNW General Manager on project safety and profitability

• Supervise the dive staff, assign work activities, set goals, monitor performance and evaluate results

• Visit project sites on a regular basis to ensure quality control and safe diving practices

• Review timecards and submit them on a timely basis to payroll

• Review diver/tender job applicants and select personnel for hire

• Maintain adequate staffing levels to ensure the availability of qualified personnel required to execute workload (both on-call work and major projects)

• Monitor certifications of divers, follow up as needed and dispatch only those with current certifications required to perform assigned work

• Attend pre-bid meetings and job walks and prepare responsible bids and requests for proposal

• Assist service lines and other regions with proposals and job estimates as needed

• Write reports, including  dive operations plans, correspondence and client videos

• Maintain report of projects in bidding process

• Identify and develop opportunities to market services to both new and existing customers

• Develop contacts with existing customers and maintain successful business relationships

• Prior to mobilization of crews, communicate with all necessary internal stakeholders to ensure groups are kept adequately informed

• Ensure safe diving operations and participate in the Safety Committee

• Participate in after-hours on-call program

• Manage Classed Society in-water inspection programs (ABS, DNV, GL, Lloyds, etc)

• Other duties as assigned

• Participate in after-hours on-call program

QUALIFICATIONS

EDUCATION

• High school diploma or equivalent required
• College degree preferred
• Commercial Dive Training, ADCI Certification required

EXPERIENCE

• 10 + years experience in a commercial diving role preferred
• 5+ years management or supervisory experience preferred
• Previous experience in logistics preferred
• Previous experience in construction industry preferred

KNOWLEDGE/SKILLS

• Excellent organizational and time management skills
• Excellent oral and written communication skills
• Ability to work cooperatively with internal stakeholders and external clients
• Intermediate Microsoft Suite skills (Outlook, Word, Excel, Powerpoint)
• Excellent customer service skills
• Must demonstrate accuracy and thoroughness
• Excellent interpersonal and ability to work effectively in a team environment
• Must be able to travel to project sites as needed, including the ability to travel out of town for short periods of time
• Must be able to write reports, business correspondence, presentations, and proposals
• Existing knowledge of region with developed relationships in the maritime industry
• Current working knowledge of standard dive practices and recognized trade association regulations (ADCI, IMCA)
• Current knowledge of Federal/State regulations pertaining to construction and commercial diving
• Familiarization with blueprint reading and ship drawings
• Ability to manage multiple projects simultaneously in a fast paced, fluid environment
• Understanding of project management, cost estimating, cost control, operations and workforce forecasting

PHYSICAL / MENTAL REQUIREMENTS

• Perform work in an office setting
• Perform work in the field, including work on boats and floating barges

Required Skills Required Experience

• A passion for generating sales with a proven call center experience.
• Utilize rapport building to best meet the needs of the customer in the most sincere and ethical manner.
• Display a competitive spirit to meet and exceed company wide and personal sales goals.
• Ability to work weekends, evenings, and holidays
• Satisfactorily complete background / employment history investigation and drug screening.
• Computer proficient with the ability to multi-task.
• Prefer BA/BS; High School Diploma or GED required