Benefits:
Company car
Health insurance
Paid time off
We are seeking a Field Operations Manager to become an integral part of our team! You will coordinate and oversee the organization's daily operations.
Responsibilities:
Manage and improve operational practices
Allocate resources and materials to meet project deadlines
Train and motivate a team of plumbers
Understand and implement performance team concepts
Recruit, hire and train plumbers
Ensure complete customer satisfaction and maintain a 5 star service department
Complete ride alongs with plumbers to ensure Total Immersion System is being executed on every call
Daily management of dispatch board
Call by call performance management
Manage plumbing contract jobs
Qualifications:
Previous experience in operations or other related fields
Availability to work Monday-Friday within normal business hours and weekends as needed
5+ years plumbing experience
Familiarity with plumbing code essential
Journeyman plumbing license preferred
Superior plumbing skills and desire to help in the service techs field as needed
Ability to run service calls or assist in the field when needed
Strong project management skills
Strong problem solving and critical thinking skills
Strong leadership qualities