WAGE INFORMATION: $17 - $19 PER HOUR

Hours: 20-30 hours per week (we work with you to find a schedule that works for you-in office position)

POSITION SUMMARY

Flyte HCM is a rapidly growing company dedicated to innovating the world of employee benefits. We leverage technology with traditional & progressive benefits to create a well-rounded experience for employers and enrolled members. We are hard workers but love to laugh and have fun while we work.

We are looking for a fun, dedicated,  detail-orientated individual who is a team player.  This position is for someone who enjoys numbers, customer service, is internally motivated, and is comfortable with complexities as well as the ability to work independently.  We are excited to train the right candidate!

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Become familiar with our software platforms and Quickbooks Online billing through Chargeover, 
• Work in AR and including ACH and CC transactions through Authorize.net
• Provide customer service to clients via phone calls and emails
• Apply benefit plan funding to participant accounts
• Participate in projects related to knowledge and ability to help provide support to other team members in their job duties as needed

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work cross-functionally in a team environment
• Ability to follow multi-step processes, is analytical and can work with frequent interruptions
• Skilled in interpersonal, verbal, and written communications with experience in customer service
• Detail-oriented
• Proficient with Microsoft Office and Quickbooks Online
• Comfortable and familiar using a desktop computer
• Able to learn how to use new software
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Show the ability to work with confidential information
• An understanding of FSAs, HSAs, and HRAs is preferred but not required
• Background in Quickbooks Online is preferred but not required