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VoIP Engineer

Focus HR

VoIP Engineer

Tucson, AZ
Paid
  • Responsibilities

    VOIP  ENGINEER

    THE COMPANY -- DakotaPro  4003 E. Speedway, Ste. 111, Tucson, AZ 85712 http://www.dakotapro.biz

    Join the DakotaPro team! Tucson's premier managed services provider is seeking an enthusiastic, experienced VoIP engineer to join our operations team and lead the way in developing new solutions and cutting edge tech. Nobody likes being treated like a number and our "Human Touch in Technology" support model enables us to provide a work environment that promotes empowerment to get the job done, and easy access to information covering all aspects of the business.

                Is your problem-solving ability honed to the point that your peers might describe you as “clairvoyant”? Are you driven to fill gaps in your knowledge quickly and pass that knowledge on to your team? Do you like to be challenged by complex systems?  Have you been seeking an opportunity to leverage deep expertise and evolving technology, all the while working with a team as driven and deductive as you are? Read on!

    THE JOB:

    • Design, build, commission, and maintain sophisticated and reliable VoIP solutions in an existing production multi-vendor Service Provider environment
    • Participate in the ongoing deployment and development of a comprehensive, virtualized (VMWare) telco-grade Metaswitch soft-switch.
    • Manage origination, termination, inter-exchange call routing, and TDM trunking
    • Participate in the ongoing deployment, development, and maintenance of an in-house, cloud-based PBX aperture,
    • Finish developing, deploy and maintain our hosted-PBX services
    • Identify, troubleshoot, and resolve VoIP telecommunications issues
    • Participate in evaluation, interop, and refinement of VoIP-focused networks, tools, and hardware
    • Prepare and maintain complete documentation of new and existing solutions
    • Develop effective training materials on new and existing VoIP deployments
    • Respond to requests for assistance from lower-echelon support assets in timely and supportive manner
    • Train and nurture lower-echelon support assets as potential future administrators
    • Participate as a member of the operations team in general network operations, maintenance activities, and on-call rotations.
    • Must be able to function in an active, diverse and dynamic team environment (basement ninjas and know-it-alls need not apply)

    THE CANDIDATE:

    • Possess technical fluency in IPv4 sub-netting, particularly CIDR
    • Possess technical fluency with VoIP-focused protocols, particularly SIP and RTP
    • Possess technical fluency in networking and systems best practices and principles.
    • Be MetaSwitch Certified or able to complete MetaSwitch certifications in the near future
    • Possess at least 3 years’ experience supporting production multi-vendor network environments
    • Ideally, be able to demonstrate working familiarity with the following platforms:
      • Metaswitch or other major softswitches
      • Polycom
      • Asterisk
      • ‘Nix-derived Operating Systems

    OTHER CONSIDERATIONS:

    • The ideal candidate demonstrates a manner that is prompt, clean, and professional in appearance
    • Strong professional communication skills are inherent to success in this position.
    • This position sometimes requires physical exertion in remote locations with limited support infrastructure in a challenging desert environment:
      • Must be able to lift up to 30lbs to shoulder height on a regular basis
      • Must be able to climb a ladder and perform cabling functions (Identify, terminate, label) at arm's length
    • Must have (or be able to acquire) a valid Arizona Driver's License and good driving record.
    • Must be able to pass a criminal background check

    THE COMPANY:

    For the right candidate, DakotaPro offers full benefits, including health, dental, paid vacation and holidays, paid sick days, 401K, Employee Training, complimentary Internet services, and more. Most importantly, we operate as a team while we provide the "Human touch in Technology" to our customers. We have an excellent reputation in the community from our integrity business practices (we were recognized with the Better Business Bureau's Business Ethics Award) and our support of over 50 non-profit organizations in Southern Arizona.

    If you think you’ll be a good fit to join the DakotaPro team, please send an updated resume to resumes@dakotapro.biz and indicate “VoIP Engineer” in your email subject line.