Job Description

TRAVEL OPPORTUNITIES! CUSTOMER SERVICE EVENTS REPRESENTATIVE

** Travel Opportunities available for Event-based Customer Service Representative in Atlanta! **

ROLES AVAILABLE: We currently have 6 positions available

START DATE: As soon as possible (Notice periods will be taken into consideration)

HOURS: Full-Time and Part-Time Positions Available

Focus South are currently seeking 6 Customer Service Advisors for their events team in Atlanta. The company is an established company, dealing with brand awareness and Event Marketing for some of the US's top companies.

TRAVEL OPPORTUNITIES:

Our team here at Focus South loves to travel and have recently traveled to Miami, LA Chicago and New York. In the next few months, the Director will be giving opportunities to top performers to join him on his travels to different parts of the US, Once Covid restrictions have been lifted the travel opportunities will be further afield to countries such as South Africa, Portugal and the UK! Have you got your passport ready?

CUSTOMER SERVICE EVENTS REPRESENTATIVE DUTIES AND RESPONSIBILITIES:

• Dealing with inquiries for new and existing customers quickly and efficiently.

• Working with our events team daily to build brand awareness and conduct promotions and sales for one of our clients at a local Event.

• Processing and documenting customer information as required.

• Liaising with Management on a regular basis to monitor your progress.

SKILLS AND ATTRIBUTES:

• The ability to work hard and have fun at the same time! A big part of you enjoying your job is the work environment and the people that you work with!

• Ideally, you will have previous experience in a customer facing role. Eg, sales, retail sales, customer service, call centers, restaurants, bars or other roles involving customer interaction, although training will be provided.

• The ability to work individually and as part of a team.

• Excellent relationship building skills and the ability to work under pressure.

• The successful candidate will have excellent time management skills and be able to work to deadlines.

• Attend training sessions as needed to progress and develop your skill set.

DEVELOPMENT AND PROGRESSION:

FOCUS SOUTH PRIDE THEMSELVES ON THE DEVELOPMENT AND PROGRESS OF THEIR TEAM. WITH FIRST-CLASS COACHING AND MENTORSHIP PROVIDED EACH CANDIDATE GETS AN OPPORTUNITY TO ADVANCE AND TAKE ON NEW AND EXCITING RESPONSIBILITIES. THEY HAVE THE PLATFORM TO;

Teach customer service techniques and Sales and marketing methods to other members of the team.

Engage- In conference calls, business meetings, and supervision workshops.

Advance - in our business development program, gaining new skills and knowledge in the marketing sphere.

Monitor the progress of other members.

RELOCATION OPPORTUNITIES AVAILABLE FOR CANDIDATES AS WE ARE EXPANDING INTO NEW GLOBAL MARKETS!

PLEASE NOTE:

• Applicants must be over 18 years or age due to Independent Client and contract signing regulations.

• The right to work in the US / Current up to date working Visa (Sorry we are not able to provide sponsorship at this time)

~ If you love to travel and are looking for a new and exciting opportunity send us your resume today by clicking "Apply" and following the on-screen instructions as we will be contacting successful candidates within 48 hours please ensure to include an up to date telephone number and email address ~

GOOD LUCK!

Company Description

At our company, our objective is to internally create a robust team environment and supportive culture that invests in our new hires and junior partners, which in turn reflects in our high quality and effort to want to provide our clients with the best outcomes. We aspire to deliver a strong return on investment for our clients and uphold quality assurance to ensure strong brand representation. Leadership: Ongoing mentorship in business, sales, marketing, management to ensure a culture of continuous growth. Performance: Achieving superior business results through rigorous training, exceptional work ethic and goal-oriented individuals who strive to push their capabilities daily Respect: Embracing a team culture where transparency, trust, diversity, and genuine relationships are the foundation. Accountability: Defining goals, accepting responsibility, and delivering on our commitments. We aspire to provide a high return on investment for our clients. Our client base includes world-renowned nonprofit and charity organizations. Through quality brand representation, we have been able to penetrate markets previously not reached. Our consulting services and project management services build our diverse client portfolio. All of our staff receive extensive hands-on training.