Benefits:

Employee discounts

Opportunity for advancement

Paid time off

Responsibilities Include:

Welcome guests with a warm and professional attitude

Complete guest check-ins and check-outs accurately and efficiently

Answer phone calls, assist with reservations, and respond to guest questions

Provide outstanding customer service and resolve guest concerns professionally

Monitor and respond to guest requests and communication in a timely manner

Maintain accurate cash handling and complete shift balancing procedures

Assist with maintaining a clean, organized, and welcoming lobby area

Communicate important information with other departments and the overnight team

Follow Marriott brand standards and hotel policies

Qualifications:

Previous hotel or customer service experience preferred

Strong communication and problem-solving skills

Ability to multitask in a fast-paced environment

Professional appearance and positive attitude

Must be reliable and able to work the 3 PM–11 PM shift, including weekends and holidays as needed