Food & Beverage Supervisor

Hilton Charlotte University Place

Food & Beverage Supervisor

Charlotte, NC
Full Time
Paid
  • Responsibilities

    The Hilton Charlotte University Place is hiring a hotel food and beverage (F&B) supervisor oversees daily dining, bar, and banquet operations to ensure high guest satisfaction, staff efficiency, and compliance with safety rules. Responsibilities: Staff Management: Hire, train, schedule, and evaluate team members. Lead daily pre-meal meetings. Guest Service: Monitor the dining room, welcome and seat guests, and handle complaints or special dietary requests. Operations: Supervise opening and closing duties, manage inventory, and order supplies. Step in to help with serving, bartending, or cooking when short-staffed. Quality & Safety: Enforce health, sanitation, and alcohol-awareness laws. Inspect staff grooming and table cleanliness. Qualifications: Experience: 1 to 2 years of F&B or hospitality experience, with prior leadership or supervisory background preferred. Education: High school diploma; a degree or diploma in hotel management or hospitality is an asset. Skills: Strong communication, leadership, problem-solving, and basic math or budgeting knowledge. Certifications: Valid local alcohol service certification (such as ServSafe or local equivalents) and food safety training.

    • Staff Management: Hire, train, schedule, and evaluate team members. Lead daily pre-meal meetings. • Guest Service: Monitor the dining room, welcome and seat guests, and handle complaints or special dietary requests. • Operations: Supervise opening and closing duties, manage inventory, and order supplies. Step in to help with serving, bartending, or cooking when short-staffed. • Quality & Safety: Enforce health, sanitation, and alcohol-awareness laws. Inspect staff grooming and table cleanliness.