The Iron Horse Hotel Milwaukee is hiring a Food & Beverage Supervisor. Be a part of our special hotel and great team. Apply today. Responsibilities: Service Leadership & Guest Experience • Lead the Floor: Act as the "face" of service during shifts, ensuring tables are turned efficiently, drinks are poured to standard, and guest issues are resolved before they leave the building. • Ambassador Standards: Uphold the professional standards of the Hotel Ambassador program, ensuring staff are polished, knowledgeable, and proactive. • Event Execution: Oversee the setup and breakdown of recurring events (like Bike Nights and Sunday Brunch). Team Management & Training • Pre-Shift Briefings: Lead daily "stand-ups" to communicate VIP guests, daily specials, and operational goals. • Accountability: Monitor staff performance (Servers, Bartenders, Hosts) and provide real-time coaching on service techniques and professional appearance. • Scheduling: Assist the F&B Manager with weekly scheduling, ensuring labor costs are optimized based on hotel occupancy and event calendars. Operational Excellence • Inventory & Control: Assist with weekly liquor, beer, and wine inventory. Monitor pours and waste to maintain healthy beverage margins. • Maintenance: Ensure the physical appearance of the restaurants and bars is pristine. This includes the cleanliness of The Yard, equipment maintenance, and lighting/music atmosphere control. • Compliance: Ensure all staff are following Wisconsin liquor laws and health department safety standards. Physical Requirements • Must be able to stand for long periods (8+ hours). • Must be comfortable working in an outdoor environment (The Yard) in various weather conditions. • Ability to lift up to 50 lbs (kegs, cases of liquor). Qualifications: • Experience: 2+ years of experience in a high-volume, upscale restaurant or boutique hotel environment. • Vibe: You understand the Iron Horse brand—you’re comfortable with motorcycle culture, corporate professionals, and wedding parties all in the same space. • Grit: You lead by example; you aren't afraid to jump behind the bar or clear a table during a rush. • Local Knowledge: You are an expert on Milwaukee’s food and beverage scene and can provide "insider" recommendations to guests.

• Service Leadership & Guest Experience • Lead the Floor: Act as the "face" of service during shifts, ensuring tables are turned efficiently, drinks are poured to standard, and guest issues are resolved before they leave the building. • Ambassador Standards: Uphold the professional standards of the Hotel Ambassador program, ensuring staff are polished, knowledgeable, and proactive. • Event Execution: Oversee the setup and breakdown of recurring events (like Bike Nights and Sunday Brunch).Team Management & Training • Pre-Shift Briefings: Lead daily "stand-ups" to communicate VIP guests, daily specials, and operational goals. • Accountability: Monitor staff performance (Servers, Bartenders, Hosts) and provide real-time coaching on service techniques and professional appearance. • Scheduling: Assist the F&B Manager with weekly scheduling, ensuring labor costs are optimized based on hotel occupancy and event calendars.Operational Excellence • Inventory & Control: Assist with weekly liquor, beer, and wine inventory. Monitor pours and waste to maintain healthy beverage margins. • Maintenance: Ensure the physical appearance of the restaurants and bars is pristine. This includes the cleanliness of The Yard, equipment maintenance, and lighting/music atmosphere control. • Compliance: Ensure all staff are following Wisconsin liquor laws and health department safety standards.Physical Requirements • Must be able to stand for long periods (8+ hours). • Must be comfortable working in an outdoor environment (The Yard) in various weather conditions. • Ability to lift up to 50 lbs (kegs, cases of liquor).