Food Pantry Assistant

L

Listen Community Services

Food Pantry Assistant

Lebanon, NH
Part Time
Paid
  • Responsibilities

    Position: Food Pantry Assistant

    Classification: Part-Time 20-25 Hours

    Reports to: Food Pantry Manager

    Pay: $16.60/hour **

    Position Summary: Assist in the upkeep and maintenance of the Food Pantry, and provide a positive and welcoming experience for clients, donors, and volunteers.

    RESPONSIBILITIES

    Pantry Operations

    • Maintain a clean, safe, and welcoming pantry environment.
    • Receive, sort, and shelve donations promptly.
    • Rotate food stock and remove expired items according to food safety standards.
    • Ensure pantry equipment and supplies are maintained and functioning properly.
    • Pick up donations from various donor and partner sites as needed.

    Client Support & Community Engagement

    • Greet clients and provide a respectful, compassionate experience.
    • Orient new clients to the pantry process and answer questions.
    • Assist with order-taking and prepare food boxes/bags for distribution.

    Donor Engagement

    • Greet and thank food pantry donors.
    • Provide donation slips
    • Maintain records of donations and ensure records are accurate and up to date.
    • Associate's or Bachelor's degree in hospitality, nutrition, nonprofit management, or related field preferred; equivalent work experience accepted.
    • 2–4 years of experience in food service management, community meals, or a related field.
    • Experience supervising staff and/or volunteers preferred.
    • Experience working in a nonprofit or community service environment is a plus.
    • A positive, compassionate attitude and a strong desire to help others.
    • Flexibility, problem-solving skills, and the ability to thrive in a fast-paced, hands-on environment.
    • Strong interpersonal and communication skills, with the ability to engage diverse populations in a respectful and inclusive way.
    • Ability to train, support, and motivate both staff and volunteers.
    • Conflict resolution and de-escalation skills to support a safe and welcoming environment for guests and volunteers.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint etc.)
    • Experience with volunteer management software or scheduling tools is helpful.
    • Commitment to LISTEN's mission and a passion for community-based service.
    • Strong ethical standards, including confidentiality and professionalism.
    • Ability to work independently and as part of a team.
    • Ability to stand for extended periods and lift up to 30 pounds.
    • Willingness to work occasional evenings, weekends, or holidays
    • Valid driver's license for local food pickups and community errands.

    Volunteer Support

    • Collaborate with Volunteer Services to promote volunteer opportunities and publicly recognize contributions.
    • Oversee volunteers and assist them with daily tasks and ensure they have clear direction.
    • Answer volunteer questions and foster a collaborative, positive work environment.
    • Participate in volunteer and donor appreciation events and campaigns across various platforms, including digital media and radio.

    Other Duties

    • Participate in team meetings, staff trainings, and organization-wide events.
    • Provide coverage when the Pantry Manager is away.
    • Perform additional duties as assigned.

    REQUIREMENTS

    • Associate's or Bachelor's degree in hospitality, nutrition, nonprofit management, or related field preferred; equivalent work experience accepted.
    • 2–4 years of experience in food service management, community meals, or a related field.
    • Experience supervising staff and/or volunteers preferred.
    • Experience working in a nonprofit or community service environment is a plus.
    • A positive, compassionate attitude and a strong desire to help others.
    • Flexibility, problem-solving skills, and the ability to thrive in a fast-paced, hands-on environment.
    • Strong interpersonal and communication skills, with the ability to engage diverse populations in a respectful and inclusive way.
    • Ability to train, support, and motivate both staff and volunteers.
    • Conflict resolution and de-escalation skills to support a safe and welcoming environment for guests and volunteers.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint etc.)
    • Experience with volunteer management software or scheduling tools is helpful.
    • Commitment to LISTEN's mission and a passion for community-based service.
    • Strong ethical standards, including confidentiality and professionalism.
    • Ability to work independently and as part of a team.
    • Ability to stand for extended periods and lift up to 30 pounds.
    • Willingness to work occasional evenings, weekends, or holidays
    • Valid driver's license for local food pickups and community errands.