Job Description

Oversee and influence the service and culture of our dining operations, room service and pool experience. As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team.

• Plan and execute all aspects of service delivery and oversee day-to-day operations.
• Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance.
• Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly.
• Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue.
• Maintain and champion the Auberge Resorts Collection culture.

Qualifications

• Three or more years experience in a similar capacity at a top restaurant group or luxury hotel.
• Experience in maintaining state and federal health and safety regulations.
• Experience in completing administrative tasks, including reporting, budgeting, project management, etc.
• Ability to work a flexible schedule, including weekends and holidays, according to department operational needs.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.