Job Description

• Manage cross-functional communications with Internal Departments, Brokers, FTZ Administrator and other External Partners to maintain U.S. Customs Compliance and Organizational Central directives.
• Oversee compliant operations including: FTZ Binder maintenance, Customs-Trade Partnership Against Terrorism (CTPAT) initiatives and audits, quarterly Import to Export/Inventory audits, documentation and procedures including but not limited to Receiving, Exports and Scrapping and abiding by records retention procedures and requirements.
• Identify, Report and Manage compliance risks and discrepancies using root cause analysis and tracking by utilizing 5 why’s and 8D formats and drive escalations and potential resolutions.
• Ensure all team members are trained on U.S. Customs Legal Requirements related to the FTZ and track their training progress.
• Drive CIP initiatives to streamline processes, meet Central Directive, Warehousing and Customs requirements, and identify and optimize FTZ processes, costs savings and other “zone” benefits including but not limited to reviewing/tracking weekly estimates, duties, CBP Forms and Customs Clearances.
• Keep abreast of key Import/Export compliance issues, industry news and trends, changes in regulations through research, industry news updates, attending trade compliance industry webinars, workshops, and conferences.
• Manage onboarding and supporting new service providers as relates to FTZ topics.
• Collaborate with Duty Drawback Analyst to optimize drawback process and refunds utilizing the Integration Point (IP) FTZ management system.
• Ad hoc requests and other Foreign Trade duties as assigned.

Qualifications

• Minimum of 2-3 years of experience in FTZ operations.
• Bachelor's degree in International Trade, Business, Supply Chain Management, Political Science, or equivalent field is required, or equivalent work experience in lieu of a degree.
• Strong knowledge of U.S. Customs regulations and procedures required.
• Strong Excel skills required.
• Proficiency in using customs brokerage software and systems preferred.
• Experience working in SAP is a plus.
• Strong organization and project management skills.
• Strong interpersonal and communication skills – Must be diplomatic, maintain composure and be effective in influencing and building relationships with key internal and external partners.
• Ability to work in a cross-functional/dynamic team environment and independently with little supervision.
• Entrepreneurial and CIP mindset - Be proactive, self-motivating, resourceful and flexible.

Additional Information

The U.S. base salary range for this full-time position is $95,000 - $106,000 annually. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

• ** Physical Demands:** Normal office environment. Will be required to sit for extended periods of time. May require. routinely lifting up to 15 pounds, at times lifting up to 50 pounds, pushing, pulling and standing
• Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
• All of your information will be kept confidential according to EEO guidelines.

At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.

_ Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better._