Job Description

Rapidly expanding mental health company needs exceptional Customer Service support team. This role of operations coordinator places you as the primary point of contact for your office. The role will begin remotely and transition back into the office (to be determined pending COVID).

• Foresight Mental Health is a 2+-year-old Mental health care startup empowering people to be happier and healthier by redefining mental healthcare. We are dedicated to erasing the stigma that surrounds the current practice of mental healthcare and giving our members the care they need to live better lives through modern and technology-enabled care.
• Each location has both Therapy and Psychiatry (medication management) providers, as well as supplemental providers like Neuropsychology and Nutrition as added benefits to our members.
• We are looking for smart, flexible, people-first, organized, hard-working and creative thinking teammates to help run our offices and take great care of our members and each other
  • Job responsibilities include but are not limited to:
    • Coordinating schedules for providers at your office
    • Check members in and out
      • collect co-pays
      • check insurance and general information
    • Answer phones and emails
      • answer questions from new members
      • book appointments
    • Process insurance needs
      • prior authorizations
      • correct billing mistakes
    • Process daily billing
      • enter codes from member charts
    • Work with providers to care for members
      • work with pharmacies
        • call in Rx
        • answer questions
      • Work with labs
        • set up testing
    • Daily care and maintenance of your office
      • We provide our team and members with snacks and beverages so you order and maintain the "snack bar"
      • Keep everything looking great and supplied
        • fluff pillows, light dusting, check floors for debris, stock toiletries, check that lights are lit, everything is in working order, etc. order necessary items for replacement
      • Occasionally troubleshoot minor IT needs
        • rebooting routers
        • dealing with printers and scanners
  • You will need to have strong computer skills, detail-oriented, be adaptable to change, able to work independently, reliable and ethical to the core.
  • Lots of growth opportunities within the company

Company Description

Foresight Mental Health is empowering people to be happier and healthier. The company is reinventing mental healthcare through the use of technology and data. With nearly 30 outpatient clinics across California, Foresight provides insurance-covered integrated clinical services to all demographics. The company just completed its Series A financing and is looking to expand its coverage across the rest of California.