Job Description

We are seeking a Reservations & Customer Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Weekends are required. We open no earlier than 8am and close at 8pm most days - 10pm on Fridays.  WEEKENDS REQUIRED.

RESPONSIBILITIES:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

​QUALIFICATIONS:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Company Description

We are located in North Georgia between Dahlonega and Amicalola Falls. Only applicants that live within a reasonable commute time need apply.