Job Description

WE ARE INTERVIEWING FOR THE MEETING SUPPORT SPECIALIST ROLE FOR OUR MARQUEE CLIENT SITE IN SAN FRANCISCO, CA

MONDAY – FRIDAY. 9:30 AM – 5:30 PM. $20.40 AN HOUR DIRECT HIRE POSITION WITH FORREST SOLUTIONS.  FULL BENEFITS AFTER 91 DAYS.

RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO, THE FOLLOWING:

• • Provide real-time support for meetings on all office floors, connect with meeting organizers and guests as meetings begin, provide a contact card for additional in-meeting support, and return upon completion to reset the room for the following meeting.
• • Verify that room requirements meet the client’s expectations. (ex. lighting, supplies, audiovisual equipment, temperature, etc.)
• • Work with additional vendors for setup and removal of catering, general meeting room setups, and to secure additional equipment inside meeting room space.
• • Work with the facility maintenance team to ensure that the space remains pristine. This includes ticketing and emailing any issues such as furniture stains, damaged carpet, lighting issues etc.;
• • Maintain good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person, through email, and on the telephone.
• • Use tools and resources to identify creative solutions and anticipate customer needs, in our commitment to maintaining the first point of contact resolution.

ESSENTIAL SKILLS THAT ARE REQUIRED FOR THIS POSITION INCLUDE, BUT NOT LIMITED TO, THE FOLLOWING:

• • Client first mentality
• • Leads by example demonstrating self-confidence, energy, and enthusiasm
• • Actively listen and identify both spoken and unspoken needs
• • Works well under pressure / Works well in a fast-paced environment
• • Must have strong technical skills (Microsoft Office Suite, Google docs, audio/visual equipment)

EXCELLENT CUSTOMER SERVICE IS A REQUIREMENT!

THE PREFERRED CANDIDATE WILL HAVE A MINIMUM OF 2-3 YEARS EXPERIENCE WORKING IN A SERVICE INDUSTRY SUCH AS HOTEL AND RESTAURANT MANAGEMENT, HOSPITALITY, AND/OR EVENT PLANNING.

SKILLS AND REQUIREMENTS

Corporate Polish; Experienced Candidate Preferred; Training Provided

FOR MORE IMMEDIATE CONSIDERATION PLEASE SUBMIT YOUR MOST UPDATED RESUME ASAP. ONCE YOU HAVE PLEASE CALL OUR NATIONAL RECRUITMENT MANAGER AT 312-539-6896 TO SCHEDULE YOUR IMMEDIATE 1ST ZOOM INTERVIEW WITH FORREST SOLUTIONS.