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Desktop Administrator

Fort Austin Consulting Group LLC

Desktop Administrator

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Desktop Administrator to join our team! You will resolve computer-related issues for your clients. 

    RESPONSIBILITIES:

    • Provide technical assistance with computer hardware and software
    • Resolve issues for clients via phone, in person, or electronically
    • Recommend hardware and software improvements
    • Track customer issues and resolutions

    QUALIFICATIONS:

    • Previous experience in IT, customer service, or other related fields
    • Ability to build rapport with clients
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor

    Company Description

    Fort Austin Consulting Group is a Texas based MSP, servicing the 24x7 I.T. and infrastructure needs of our clients, including low-voltage structured cabling installations, Audio & Video, Networking and Security for new customer builds and renovations. We also provide weekday service calls to support installations, closed-circuit TV/security cameras, data drops, access control, nurse call and wander management.