Job Description

SCHEDULE: 8 HOURS PER DAY (8:30 – 12:30; 4:30 – 8:30 CENTRAL TIMEZONE); CLOSED ON WEDS, HEAVY ON WEEKENDS

TRAINING: 5 DAYS TRAINING

EQUIPMENT: 8GB RAM, I5 FOR WINDOWS; MACBOOK/IMAC IS OKAY (NOT OLDER THAN 2 YEARS); CHROMEBOOK IS NOT OKAY. 1.5GHZ PROCESSOR

JOB REQUIREMENT:

• Project is to support COVID-19 contact tracing and tracking. Agents will act as both Investigators of known positive cases, as well as Tracers on individuals that the positive person may have been in contact with prior to their diagnosis.
• Agents will be working out of a Salesforce CRM environment, placing Outbound calls through Twilio which is integrated with the CRM platform.

Company Description

We are an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability (physical or mental), protected veteran status or military service of affiliation, race, ethnicity, color, religion, national origin, citizenship, marital status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity and expression, age, protected genetic information, or political affiliation. Our commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment.