Job Description

ENTRY LEVEL CUSTOMER SERVICE COORDINATOR

We work in a fast-paced, challenging but fun environment where we focus on education, personal development, and career advancement. We desire individuals with a "team player" attitude, great communication skills, and an unbeatable work ethic who want to grow into leaders.

CUSTOMER SERVICE RESPONSIBILITIES:

Coordination of order changes in accordance with sales and procurement functions.

Order/delivery status monitoring and support sales and procurement with order backlog management

Ensure adherence to customer service level.

Provide timely, accurate, and competent responses to all order related customer inquiries

Support sales team and other colleagues across the business.

Manage email accounts relating to order/sales process.

Reporting weekly and monthly data and information across the team.

Ensure the Administration area is supported by well-documented procedures review existing procedures regularly and update as necessary.

CUSTOMER SERVICE BENEFITS:

Rapid advancement opportunity

Personal Development

Paid Training and Travel

Gaining True Business Experience and Knowledge

Work in an exciting and friendly environment

Leadership Development

Weekly Base Pay plus Commissions and Bonus Opportunities

Travel opportunities (optional)

NO PREVIOUS EXPERIENCE IS REQUIRED, HOWEVER, OUR IDEAL CANDIDATE IS:

High School diploma or GED

Self-motivated

Communications skills

Team player

Very organized

Process-driven

Action-oriented

Loves to learn