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Quality Control Manager - Retail

Foster Farms

Quality Control Manager - Retail

Livingston, CA
Full Time
  • Responsibilities

    Job Description


    Works directly with processing plant manager to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements. Oversees, executes, and administers the Food Safety and Quality Assurance (FSQA) programs to ensure the safety, legality, and quality of its products. This position manages and develops an FSQA Supervisor at the processing plant level to achieve department goals. This position has the sole in-plant authority to release or retain product on hold for quality or regulatory concerns, thus sound judgment in rendering a product as wholesome or unwholesome is required.


    Responsible for: Functioning as primary FSQA leader; Managing and enforcing the implementation, verification and validation of Food Safety programs such as HACCP/SSOP Plans; Ensuring adherence with audit standards such as BRC and Silliker; Managing regulatory relationship with local USDA/FSIS or other regulatory agencies; Retaining product that does not conform to customer agreements, finished product specifications, or legal requirements; Rendering decision for product disposition, including release into commerce

    Manage the implementation, maintenance, evaluation, and enforcement of: USDA regulations including the working relationship with local USDA/FSIS; Corporate programs (pest control, allergen, product quality); Any and all product monitoring programs that may have both legal (FSIS requirements) and customer implications

    Manage the employee population of that site and its competence in food safety and quality procedures. This includes the design and execution of training as needed with operations, sanitation, maintenance, and FSQA staff. Promote a food safety culture amongst FSQA staff and production employees.

    Lead pathogen testing root cause investigations in partnership with production management to address processing, sanitation, and maintenance related issues.

    Lead investigation regarding quality monitoring defects to determine root cause. In partnership with production management, address manufacturing, mechanical, or formulation issues that led to deficiencies.

    In partnership with the site’s production manager, schedule meetings and direct communications with local USDA/FSIS to report non-compliance resolution, as well as Foster Farms response to trending concerns

    Evaluate current FSQA programs to established standards and adjust programs to conform with regulatory changes or internal modifications to ensure conformance is relevant.

    Manage and improve as needed, the FSQA data reporting systems, communicating trends and root-cause analysis to senior management for deficiency resolution and process improvement.

    Actively lead projects (FSQA or operations) and activities to modify, retrofit, and improve performance from a food safety and/or quality perspective. This may also include commercialization projects organized by R&D for new products


    As is often needed, this position is asked to perform tasks over and above the written job description. These additional functions may include specific projects requested by FSQA managers or directors and often involve extensive data collection for analysis. Improvements in food safety, product quality, processing efficiency, and animal welfare are examples of such projects.

  • Qualifications




    Bachelors degree from a 4-year, accredited college or university, preferably in the area of animal or food science or related field

    Advanced degree in animal science, food science, food safety or related field preferred

    Proficient use of Microsoft including Excel, Word, and PowerPoint

    Requisite – 5+ years of work experience in food processing environment with food safety/quality programs focus

    Required – former managerial experience of salaried supervisory employees

    Cross-functional team leadership skills, as well as coaching and mentoring skills

    Thorough, practical, and functional knowledge of USDA/FSIS food safety regulations including current regulations and directives and HACCP/SSOP programs

    Detail oriented with analytical aptitude; exposure to Statistical Process Control is beneficial

    Proactive problem-solving and critical thinking approach to FSQA program design, implementation, and improvements

    Ability to adapt to product changes and commercialization of new products

    Ability to work independently without direct supervision and instruction

    Strong writing and presentation skills, in order to communicate at all levels throughout the organization

    Ability to render sound judgment regarding food safety risks and/or product quality defects

    Ability to execute sound judgment regarding communication for product disposition decisions

    Preferable – knowledge of pest control practices and sanitation cleaning procedures

    Ability to work flexible hours

    Ability to travel for business related visits (other plants) or conferences


    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.

    Foster Farms participates in E-Verify during the hire process at all locations for all new employees.