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Foundation Relations Officer and Grant Writer

Santa Barbara Zoo

Foundation Relations Officer and Grant Writer

Santa Barbara, CA
Full Time
Paid
  • Responsibilities

    Immediate opening!

    The Santa Barbara Zoo is seeking a full-time Foundation Relations Office and Grant Writer with prior fundraising experience.

    Position Status: Full-time Schedule: This position is full time (40 hours) including some weekends and evenings. This individual must be available to work additional hours during the month of August, and be available to work the last two Saturdays of August (for Zoofari Ball). Compensation: $70,000 - $80,000 per year

    You must also complete the Zoo's Official Employment Application on the next page in order to be considered for the position

    SUMMARY: Under the general direction of the Director of Advancement, the Foundation Relations Officer is responsible for securing grant funding from foundation, corporate, service organization and government resources in support of the Zoo’s overall mission. They will regularly interact with donors, guests, and community members, providing a high level of customer service while promoting the Zoo’s mission.

    ESSENTIAL DUTIES:

    Grants Management

    Regularly reports fundraising activities and progress to the Director of Advancement

    Actively researches and seeks grant opportunities from various sources that match the goals and objectives of the Zoo

    Develops and maintains effective, fruitful, and long-term working relationships with grantors

    Prior to submitting proposals, communicates with potential grantors regarding their goals and objectives to ensure they are in line with the goals and objectives of the Zoo

    Gathers statistical and other information from various departments using timely and effective communication to ensure grant and reporting deadlines are met

    Writes and submits grant proposals on time to foundation, corporate, service organization, and government funding sources

    Follows up with grantors to determine/monitor grant status in timely manner

    Writes and submits thank you letters and other correspondence with grantors and potential grantors

    Engages the board in the grants program with monthly reports and by inviting key members to represent the Zoo during foundation visits

    Maintains a grants program calendar to track grant and reporting deadlines as well as to track communication, cultivation, and stewardship efforts. Reviews deadlines annually to ensure calendar is up-to-date

    Ensures continuity in relationship management by maintaining files to track contacts, communications, submission and reporting deadlines, and philanthropic commitments in shared Advancement donor database and donor files. This includes maintaining organized grant files including a copy of all submissions (including online)

    Accurately tracks and records donor relationship management activities related to grants

    Develops and evaluates measures of success in grant activities and produces reports to track results

    General Advancement Support

    Assists with day-of support for Advancement department special events including VIP experiences, campaign events, and other donor activities and events. Duties vary and include tasks from set up to clean up and follow up.

    As needed, assists with final preparation support during the month leading up to Zoofari Ball, day/night of assistance, as well as final wrap up assistance

    Guest Relations

    Promotes and supports diversity, equity, accessibility and inclusion (DEAI) in all aspects of their role

    Greets every guest with a smile or a friendly “hello”

    Thanks guests for supporting/visiting the Zoo

    Answers phone calls and emails promptly and professionally

    Must stay calm in potentially high emotion situations, be knowledgeable of emergency procedures and be an active participant in drills, emergencies and lost child instances

    Ensures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work area and all areas of the Zoo clean, picking up trash, and reporting unsafe or unsightly conditions

    Associates with guests to share information and assist, identify their needs, and make their experience a more personal one, providing a high level of customer service and satisfaction

    Responds to all guest inquiries, complaints, and comments according to Zoo guest relations procedures

    Maintains a clean neat appearance and adheres to the Zoo’s uniform dress code

    Must have the ability to reflect a professional image while representing the zoo

    Takes responsibility to stay informed about happenings at the Zoo such as reading employee communications and attending meetings

    Reflects the qualities outlined in our Core Values, the Guest Relations Statement and the Employee Pledge

    Promotes the Zoo’s mission and conservation efforts

    Adheres to the Zoo’s policies and procedures as outlined in the Employee Policy Manual

    Applies and exemplifies “green” (sustainable) practices whenever possible

    Other duties as needed

    POSITION CRITERIA: To execute this job successfully, an individual must be able to perform duties satisfactorily. The requirements and environmental characteristics described below represent the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This position primarily operates in a professional, shared office environment and involves some outdoors duties. Hybrid options may be available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is full time (40 hours) including some weekends and evenings. This individual must be available to work additional hours during the month of August, and be available to work the last two Saturdays of August (for Zoofari Ball).

    Education and Experience

    Bachelor’s degree or relevant experience preferably in fundraising, communications, marketing, or related field

    Prior successful experience in fundraising preferred; minimum four years

    Prior grant writing experience preferred

    Knowledge, Skills, Abilities

    Excellent verbal and written communications skills

    Capacity for high level attention to detail

    Strong writing, editing and proofreading skills

    Ability to effectively work under pressure, multi-task effectively, use independent judgment and produce quality work within tight time frame; meeting deadlines

    Ability to work successfully in a shared open space work environment with regular interruptions

    Ability to think strategically and plan accordingly to further the Advancement effort

    Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, and guests and to work with all levels of management

    Ability to maintain confidentiality and work with sensitive information

    Demonstrates high degree of accuracy and strong analytical skills

    Ability to exercise safe work habits

    Excellent organizational skills

    Excellent interpersonal skills

    Ability to effectively multi-task, use independent judgment, and produce quality work within a set timeframe to meet deadlines

    Ability to create and implement systems and follow-up processes

    Must be a proactive and creative problem-solver; a team player with motivation to develop relationships and work collaboratively

    Understanding of telephone and office etiquette

    Ability to handle conflict resolution in a professional manner and to respond to sensitive matters or situation with discretion, tact, and confidentiality

    Ability to relate to persons of all ages and diverse backgrounds, skills, and abilities

    Ability to present self in a personable, professional, and energetic manner

    Ability to work flexible hours (including some holidays and weekends) and travel as needed

    Ability to exercise safe work habits

    Proficient in Microsoft Word and Excel

    Knowledge of databases/Raiser’s Edge preferred

    Demonstrates initiative, creativity and enthusiasm, as well as strong organizational skills

    License, Certification, or Preferred Qualifications

    Valid CA Driver’s License with good driving record and insurance coverage is required

    Successful completion of a Department of Justice background check

    TB testing yearly

    Physical Demands and Work Environment

    This is an on-site position. Hybrid options may be available

    Involves some weekend, early morning, and evening hours

    Requires the ability to access all areas of the facility

    Supportive and open employment culture

    Must attend all events related to the position

    Maintains a clean and organized work area

    Must be able to kneel, bend, twist, climb stairs, sit, manipulate computer tools, stand and/or move for up to three continuous hours.

    Regularly required to communicate, exchange information, or hear face to face, via radio and/or telephone

    Ability to use hands to finger, handle, grasp, or feel; and reach with hands and arms

    Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

    Ability to lift 10-20 pounds frequently, and 30 pounds regularly in course of normal duties

    Involves working effectively in a shared office space, as well as out-of-doors in all weather conditions

    Must enjoy and thrive in a fast-paced work environment

    Supportive and open employment culture

    Tools Used

    Zoo provided computer (Excel, Power Point, Outlook, other but not limited to online working platforms)

    Keys

    Two-way Radio

    Standard office equipment; telephone, copier, calculator, and others as required

    Electric Cart

    Events equipment

    BENEFITS & PERKS:

    Great team, beautiful grounds, amazing animal collection, sunshine & ocean view almost year-round!

    Free parking M-F, free guest passes, unlimited free tea/coffee every morning, 20% discounts on food services and retail purchases

    Access to the San Diego Zoo Global Academy platform, professional development events, and lunch & learn opportunities

    Comprehensive benefits package for FTR staff, voluntary supplemental insurances, zoo membership, paid sick leave, paid vacation time, 403(b) and SEP retirement plans, a paid conservation day, a paid Zoo Day to visit another AZA accredited institution, paid time off to take your pet to the vet, and much more...

    You must also complete the Zoo's Official Employment Application on the next page in order to be considered for the position

    Please make sure to check your spam folder if you do not see an email response from the Zoo.


    This job description is representative of the expectations of the position described. Additional duties, reporting relationships, and/or position criteria may be assigned as deemed necessary by the Chief Executive Officer or authorized representative. No changes to this job description shall be made without written permission by the Chief Executive Officer or authorized representative.

    The Zoo reserves the right to revise this job description at any time. The job description does not constitute a contract for employment, and does not guarantee employment for any specified period of time. The job description does not in any way alter the at-will employment relationship.

    At this time, the Zoo does not sponsor employment or internship visas.